Nortel Call Center Telephone, Administration Manual

Page: 68 / 191

68 Chapter 6 Setting up skillset mailboxes
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Deleting a Personalized mailbox greeting
If you no longer need a Personalized mailbox greeting, you can delete it.
8
Enter the telephone number (maximum 10 digits) that you are
assigning the Personalized mailbox greeting to.
Press
OK
or
£
to accept the telephone number.
9
Lift your handset.
At the tone, record your greeting.
Press
OK
or
£
to end the recording.
10 Press
OK
or
£
to accept the greeting,
or
press
PLAY
or
⁄
to listen to the greeting
or
press
RETRY
or
¤
to re-record the greeting.
11 Press
®
to end the session.
1
Press
≤
·°⁄
.
Follow the voice prompts or the display button options on your
telephone, to open the skillset mailbox.
2 The skillset mailbox name appears briefly.
3 If you use the CallPilot interface:
• Press
°¤
to open the Greetings Options menu
• Go to step 4
If you use the Norstar Voice Mail interface:
• Press
ADMIN
or
°
• Press
GREET
or
¤
• Go to step 4
4
Press
REC
or
⁄
.
5
Press
PERS
or
‹
to choose a Personalized mailbox greeting.
6
Enter the Personalized greeting number that you want to delete.
7
Press
DEL
or
¤
to delete the greeting.
8
Press
®
to end the session.
Ph: <xxxxxxxxxx>
RETRY OK
Record greeting:
RETRY OK
Accept greeting?
RETRY PLAY OK
<Skillset name>
Greeting options
REC CHOOSE CFWD
Greeting:
PRIME ALT PERS
Greeting:
RETRY OK
Ph: XXXXXXX
CHNG DEL OK