Norstar DR5, Installer'S Manual

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218 Glossary
Call
Log:
A feature that
accesses a record of incoming
calls. The log could contain the
following information for each
call: sequence number in the
Call Log, name and number of
caller, long distance indication,
indication if the call was
answered, time and date of the
call, number of repeated calls
from the same source, and
name of the line that the call
came in on. See Autobumping,
options, Enter Call Log,
and for further information.
Call Park:
A feature that allows
you to place a call on hold so
that someone can retrieve it
from any other telephone in the
system by selecting an
internal line and entering a
retrieval code. The retrieval
code appears on the display of
your telephone when you park
the call. You can park up to nine
calls on the system at one time.
Call Park Callback: See
Callback.
Call Park prefix:
The first digit
of the retrieval code of a parked
call. This digit cannot conflict
with the first digit any existing
Line Pool access codes,
the Direct-dial digit, or the
external line access code. The
default Call Park prefix digit is
“1”. It may be set to none, in
which case Call Park is
disabled. Call Park prefix is
assigned by your Customer
Service representative.
Call Pickup Directed:
A feature
that lets you answer a call
ringing at any telephone
by entering the internal number
of that telephone before taking
the call. Call Pickup Directed is
activated by your Customer
Service representative.
Call Pickup Group:
See Pickup
Group.
Call Queuing:
A feature that
allows you to answer calls in
order of priority if you have
several calls waiting at your
telephone. Priority is given to
external incoming calls, followed
by callback and camped calls.
Callback:
A feature that returns
parked, camped or transferred
calls to your telephone if they
are not answered at another
telephone. How long the system
will wait before Callback occurs
is set by your Customer Service
representative.
Camp-On: A
feature that lets
you re-route a call to a
telephone even if all the lines on
that telephone are busy. To
answer a camped call, use Call
Queuing or select a line if the
camped call appears on your
telephone. Priority is given to
queued calls over camped calls.
Camp timeout:
The length of a
delay before a camped call is
returned to the telephone that
camped the call. This delay is
set by your Customer Service
representative.
Modular System Coordinator Guide