Norstar DR5, Installer'S Manual

Page: 461 / 534

Transfer
179
Transfer using Hold
Transfer using Hold can only be used to transfer an external call
to another telephone that has a button for the line that the
external call is on.
Call the person you want to transfer the call to and tell them there
is a call on hold for them.
Do not enter the Transfer feature
code.
To accept the call, your co-worker presses the line button
with the flashing indicator.
An M7100 Telephone can transfer a call using Hold but it cannot
receive a call transferred in this way.
Displays
You will see some of the following displays while transferring
calls.
221
CRNCL RETRY
Cal 1
transferred
The person to whom you tried to
transfer a call is on another call. Press
RETRY
to enter a new internal number.
On the M7100 Telephone, you will
automatically be returned to the
Transf to:
prompt.
Transient message to indicate that the
transfer was successfully completed.
The to whom you tried to
transfer an external call has Do Not
Disturb active on their telephone.
Press or the flashing line
button to reconnect to the call. On the
M7100 Telephone, lift the receiver.
The person to whom you tried to
transfer an internal call has Do Not
Disturb active on their telephone.
Press or the flashing line
button to reconnect to the call. On the
Telephone, enter the transfer
cancellation code
to reconnect to the call.
Modular System Coordinator Guide