Norstar Compact ICS 6.0, Manual

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/ Handling many calls at once
Compact ICS 6.0 System Coordinator Guide P0992670 03
Listening on hold
If you have been put on hold, you can hang up the handset while you wait
for the other person to return.
1. Press
³
.
2. Hang up the handset.
3. Press the line button of the call. You may hear indications from the far
end that you are on hold (for example, tones or music).
4. When the person you were talking to returns you hear them through
your telephone speaker. Lift the handset and talk.
Holding a call exclusively
²àá
You can put a call on Exclusive Hold so that it can be retrieved only at your
telephone.
Press
²àá
or
²³
. The line appears busy on all other
telephones, and the call cannot be picked up by anyone else in the office.
Displays
Tip -
If Automatic Handsfree has been assigned to
your telephone, you can use the Handsfree/Mute feature
instead of Listen on Hold.
You have placed one or more calls on hold. The
name of the line that has been held the longest is
displayed.
On hold: LINENAM