82
/ Auto Attendant
Compact ICS 6.0 System Coordinator Guide
P0992670 03
1.
Press
²¥¡ÜÜ
and enter the System Coordinator password
(the default password is
ÛÜßÝß
).
2.
If you have the capability to record your own system greetings, the
display shows
Auto att grtngs
.
If you do not have the capability to record your own system greetings,
the display shows
Change rec time?
. Select
yes
to change the
recording time or
no
to keep the recording time as is.
The display then shows
Auto att grtngs
. Your choices are:
SHOW,
EXIT,
and
NEXT.
(
NEXT
takes you to the menu for programming
destinations for CCR.)
3.
Press
≠
. The display shows
Grtg A mode: User
. Your
choices are:
CHG,
SHOW,
and
NEXT.
NEXT
takes you to
Grtg B mode: User
.
4.
Press
CHG
if you want to turn greeting A, B, or C off (
Off
) or if you
want to record your own greeting (
User
). For system greetings D, E,
F, and G, you may select
Sys
to turn on the pre-recorded greetings,
User
to record your own version of the greeting, or
Off
to turn them
off. If your system does not have the capability to allow you to record
your own version of the system greeting (D, E, F, and G), you may
select
Sys
to turn on the pre-recorded greetings, or
Off
to turn them
off. A greeting that is turned off is not erased. The time used by the
greeting is not returned to the 96-second time pool.
5.
Press
≠
. The display shows
Greeting A: User
. Your
choices are
PLAY, REC,
and
OK.
Press
PLAY
to play the greeting.
6.
Press
REC
to record a greeting. As soon as you press
REC
the previous
recording is erased. Making a recording of less than two seconds
duration also erases the previous greeting.
7.
Press
OK
when you have completed your recording.
8.
To continue recording greetings, press
NEXT
, then
REC
to record the
next greeting.
9.
Press
OK
when you have completed your recording.
Example: “Our business hours are 8 a.m. to 5 p.m., Monday through
Friday”.
Summary of Contents for Compact ICS 6.0
Page 2: ......
Page 26: ...26 Getting started with Norstar Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 92: ...92 Auto Attendant Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 106: ...106 Transferring calls Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 126: ...126 Communicating in the office Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 134: ...134 Tracking your incoming calls Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 154: ...154 User Preferences Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 174: ...174 Using the Hospitality features Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 190: ...190 Telephone features Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 218: ...218 Using System features Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 224: ...224 General System features Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 228: ...228 Troubleshooting Compact ICS 6 0 System Coordinator Guide P0992670 03 ...