Using System features /
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Compact ICS 6.0 System Coordinator Guide
feature. To change the restrictions for the line, the user can enter their Class
of Service (COS) password when the system answers with DISA, or can
dial the DISA internal number and enter their Class of Service password.
Maintaining security
To maintain the security of your system, the following practices are
recommended:
•
Warn anyone to whom you give the remote access number to keep it
confidential.
•
Change Class of Service passwords often.
•
Warn anyone to whom you give a Class of Service password to
remember it and not to write it down.
•
Remove the Class of Service password of anyone who leaves your
company.
Accessing Norstar remotely over the public network
1.
Dial the Norstar system’s remote access number.
2.
When you hear a stuttered dial tone, enter your COS password.
3.
Wait for the system dial tone.
If your system is using System Answer or CCR, you may enter the DISA
number or Auto DN once your call has been automatically answered by one
of the features.
To use the system remotely, you must use a telephone with tone dialing to
call the system.
Remote access is possible only on lines that your installer or customer
service representative programs to allow auto-answer calls.
To use features on a remote Norstar system, press
•
followed by the
feature code. Even if you are calling from a Norstar system, press
•
instead of
²
.
In certain situations, you may experience lower volume levels when using
Norstar remotely.
Summary of Contents for Compact ICS 6.0
Page 2: ......
Page 26: ...26 Getting started with Norstar Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 92: ...92 Auto Attendant Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 106: ...106 Transferring calls Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 126: ...126 Communicating in the office Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 134: ...134 Tracking your incoming calls Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 154: ...154 User Preferences Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 174: ...174 Using the Hospitality features Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 190: ...190 Telephone features Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 218: ...218 Using System features Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 224: ...224 General System features Compact ICS 6 0 System Coordinator Guide P0992670 03 ...
Page 228: ...228 Troubleshooting Compact ICS 6 0 System Coordinator Guide P0992670 03 ...