Norstar Compact ICS 6.0, Manual

Page: 159 / 252

Programming Hunt Groups /
159
P0992670 03 Compact ICS 6.0 System Coordinator Guide
Assigning a distinctive ring pattern to a Hunt
Group
You can assign distinctive ring patterns to your Hunt Group so that calls
can be rated in priority for the group.
These distinctive ring patterns, have the same characteristics as for line and
extension distinctive ring patterns. Refer to ‘‘Changing the ring on the
telephone’’ on page 152.
The Hunt Group distinctive ring pattern determines how a call will ring
within the Hunt Group. If members of the group have ring patterns
assigned to their telephones that are higher than the ring patterns of the
incoming line or the Hunt Group, then the Hunt Group will use the ring of
the corresponding member telephones.
If the incoming call (line) has a higher ring pattern assigned than the Hunt
Group, the Hunt Group will ring with the line ring pattern.
1. Find the heading
Hunt groups
.
2. Press
≠
until the display shows
Member extns:
.
3. Press
‘
until the display shows
Dstnct Ring:NONE
.
4. Press
CHANGE
to toggle to the ring pattern number you want to assign
to the Hunt group line. (
None, 2, 3, 4
)
5. Press
¨
to exit or
‘
to continue programming.
Setting the distribution mode
There are three modes of call distribution:
• Broadcast—rings each set in the group simultaneously. Calls are
handled one at a time. Subsequent calls are queued. As soon as a call
is picked up, the call next in the queue is presented to the Hunt Group
without having to wait for queue time-out.
In Broadcast mode, a single incoming call rings simultaneously at all
the sets in a group. This way, all receptionists in the group can share
the load of answering large volumes of calls. All sets automatically
display the calling line identification (CLID), if available. A familiar