Norstar Compact ICS 6.0, Manual

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/ Using System features
Compact ICS 6.0 System Coordinator Guide P0992670 03
the European office. Your Norstar system has a leased line to Europe with
reduced transatlantic charges. You provide that sales representative with a
Class of Service password that gives access to the transatlantic line. The
sales representative can then telephone into the Norstar system from a
hotel, enter their Class of Service password, and use the leased transatlantic
line to make calls.
Remote users can access Norstar lines, line pools, the page feature, and
remote administration (if enabled through Software Keys). The exact
facilities available to you through remote access vary depending on how
your installer or customer service representative set up your system.
Controlling access to your Norstar system
It is important to maintain the security of your Norstar system by limiting
access to authorized users and limiting those users to the features they
need.
Direct inward system access (DISA)
Control access to your Norstar system with direct inward system access
(DISA). Access to your Norstar system from the public telephone network
should always be controlled with DISA. If your installer or customer
service representative programs the line used for remote access to answer
a call automatically and wait for a DISA internal number, callers hear a
stuttered dial tone and must enter a Class of Service password before they
are allowed into the system.
Class of Service (COS)
To control the level of telephone service a remote user can access, your
installer can assign a remote filter and remote package to the line used for
remote access. The remote filter restricts the numbers that can be dialed on
the line, and the remote package restricts the use of line pools and the page
Remote users can make long distance calls.
Remember that a remote user can make long
distance calls that are charged to your company and
can make page announcements in your office.