Nitsuko NVM-2e, Installation Instructions Manual

Page: 49 / 53

Appendix A
Issue 1-0 45
P/N
NVM2EDBM1,
SEPTEMBER
1999
This gives the Subscriber Mailbox access to the System Administrator and/or Database
Management Menus.
7 2 SA
S ystem A dministrator
This deletes the Security Code of the Subscriber Mailbox.
3 7
DS
D elete S ecurity Code
This transfers a call to the Subscriber extension and releases it. If not answered, the call
is handled by the phone system, not the Voice Mail.
8 9
UX
Forced U nscreened X fer (Transfer)
This prevents an Auto Attendant caller from reaching the Subscriber extension. Voice
Mail lets the caller leave a message. Or you can have Voice Mail reroute the blocked
caller to another extension. See Next Call Routing Mailbox below.
2 2 BA
B lock Auto A ttendant Calls
6 9
MW
M essage W ait Lamp
This lights the Subscriber's Msg Lamp when there is a new message in the Subscriber's
Mailbox.
This assigns a Call Routing Mailbox (along with its Dial Action Table) to a Subscriber
Mailbox. This Call Routing Mailbox does the following:
Lets an outside caller dial 0 before or after leaving a message in a Subscriber Mailbox.
Dialing 0 reroutes the caller to another extension, typically the operator.
Automatically reroutes the callers who have been blocked from reaching the
Subscriber extension (see Block Auto Attendant Calls above).
In both cases, the Voice Mail reroutes the call using the Key 0 assignment in the Dial
Action table (see Dial Action Table Programming Menu). For example, if you assign Call
Routing Mailbox 803 as the Next Call Routing Mailbox, you will have to program Key 0 in
Dial Action Table 2. If you want the caller to go to the operator, you could select
"Unscreened Transfer to a Pre- Defined Extension (UX)" for the Key 0 action and the
operator's extension for the Key 0 number.
6 2 NC
N ext C all Routing Mailbox
This assigns a name to the Mailbox for the Directory Dialing (name-dialing) feature.
NP
Mailbox N ame P rogramming
6 7
This determines the number of messages that a Subscriber Mailbox may hold. Setting
the number to 0 (zero) prevents the mailbox from receiving messages.
ML
Specify M essage Storage L imit
6 5
Database Management Menu
F AX T ransfers
FT 3 8
This allows assigning an extension number to a FAX Machine
(using an extension number for a FAX reduces the number of
Subscriber Mailboxes to 49).
Automated Attendant D ial A ction Tables
DA 3 2
A Dial Action Table (DAT) sets up a menu of dialing options
(e.g., For Susan, press 1. For John, press 2. For Sales,
press 3., etc.) for Auto Attendant callers. You can set up a
menu using Keys 0-8 on the dialpad. To set up the menu, you
assign an action and number to each key. When the caller
presses the key, the Auto Attendant performs the action and
dials the number. An example for entering an action/number/key
is as follows:
1. Select the action: ET. The code ET is for action "Pre-Defined
Extension Transfer (Screened)" listed on the next page.
2. Select the number: 25.
3. Press the key for the action: 2.
The result is as follows: When the caller presses key 2, the Auto
Attendant transfers the call to extension 25.
Voice Mail provides 4 Dial Action Tables. Dial ActionTables (1-4)
are associated with Call Routing Mailboxes 802, 803, 804, 807
respectively. So if Call Routing Mailbox 802 is answering calls
(see Answering Schedules above), the Voice mail will let callers
use the menu of options in Dial Action Table 1. The available
actions are listed on sheet 2.
Automated Attendant AN swering Schedules
AN 2 6
This sets up answering schedules so the Automated Attendant
can greet/instruct callers differently depending on the day/date
and time. A schedule consists of 4 things:
1) A schedule number (1-20).
2) Day, date, or range of days that the greeting/instructions
should play.
3) Time of day that the greeting/instructions should start playing.
4) Call Routing Mailbox number (802, 803, 804, 807) that should
answer the call.
The greeting/instructions (called the Instruction Menu) is
actually recorded for the Call Routing Mailbox.
For example, suppose the data for Schedule 1 is: Monday -
Friday, 12:00 PM, 802. All people who call into the Auto Attendant
on Monday - Friday at 12:00 PM or later will hear the Instruction
Menu recorded for Call Routing Mailbox 802. To record the
Instruction menu, see the System Administrator Menu. To set up
dialing options for the Automated Attendant callers, see Automated
Attendant Dial Action Tables below.
Subscriber M ailbox P rogramming
MP 6 7
The Mailbox Programming Options are as follows:
S ystem I nitialization
SI 7 4
This initializes the message database, the entire database and
the phone system integration. The available options are on sheet 3.
To access the Database Management Menu:
1. Dial Voice Mail extension number_______________
or Voice Mail outside number_______________.
2. If you hear the company greeting, dial #. Otherwise, go to step 3.
3. If a mailbox is requested, dial System Administrator mailbox number_______________.
4. If requested, dial Security Code_______________.
5. Press DM for Database Management Menu.
6. Select the desired feature.
To select a feature, dial the letters shown to the left of the feature name. For your
convenience, their corresponding numbers are shown to the right of the feature name.
Sheet 1 of 3
Database Management Menu
NVM-2e