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PARAMETER SETTINGS AND MAINTENANCE: Maintenance
4.2.2
Error messages and remedies
If one of the following error codes is displayed on the screen or printed out, follow the suggestions in
the cause and remedy column. Notify NIDEK of the error code, message number, and serial number
of your device so that NIDEK can offer appropriate service.
●
Maintenance
Error message
Cause and remedy
ERROR 001
EEPROM ERR
•
Data error of backup memory. Data loss due to external noise such as
static electricity or malfunction of the electric circuit board or backup
memory on the electric circuit board is probable.
•
If the same error code is displayed again even after the device is turned
off and on again, shut off the device and contact NIDEK or your autho-
rized distributor.
OUT OF PAPER
•
If the printer is short of paper, refill paper.
If the printer cover is open, close it securely.
•
If the same error code is displayed even after replacement of printer
paper roll, shut off the device and contact NIDEK or your authorized dis-
tributor.
ERROR 011 to 018
COM (OUT) ERR
•
Check whether the serial cable (RS-232C) is securely connected to the
station, refractor, or EyeCa-RW2.
•
Check whether the communication parameters are properly set.
ERROR 080 to 088
COM(STATION) ERR
•
Communication between the main body and the station may not be
established.
•
When the connection cable is used, confirm that the cable is securely
connected. When the wireless LAN is used, confirm that the blue icon
(indicating the connection is established) is displayed.
•
Check whether the communication parameters are properly set.
ERROR 113
AC SENSOR ERR
•
Error related to the mechanism inside the device. Contact NIDEK or your
authorized distributor.
•
If this error occurs, axis correction function is disabled. The device does
not enter supine position mode even when the main body is tilted.
However, the device can be set to supine position mode by holding down
the measurement direction icon for a second or more.
ERROR 610
USB ACCESS ERR
•
This error occurs when a USB flash drive other than that specified by
NIDEK is used or when it is removed while writing or reading data.
ERROR 611
USB WRITE ERR
•
This error occurs when the USB flash drive is write-protected, full, or
contains data with the same name.
The following are errors related to the mechanism inside the device. Shut down the device and contact
NIDEK or your authorized distributor.
ERROR 043 PRINT HARD ERR
ERROR 044 PRINT CONNECT ERR
ERROR 112 AR MOTOR ERR
ERROR 113 AC SENSOR ERR
ERROR 123 CHART ERR