5. Troubleshooting
Express5800/R120f-2E, T120f Maintenance Guide
40
Chapter 1 Maintenance
5.7
Problem of Using Internal Devices and Other Hardware
[?]
Unable to access the internal or external devices
Are cables properly connected?
→
Make sure that the interface cables and power cord are properly connected. Also make sure that the
cables are connected in the correct order.
Is the power-on order correct?
→
When the server has any external devices connected, power on the external devices first, then the
server.
Did you install drivers for connected optional devices?
→
Some optional devices require specific device drivers. Refer to the manual that comes with the device to
install its driver.
Is option board setting correct?
→
Refer to the manual that comes with the board for details to specify I/O port address, and other settings
correctly.
[?]
The keyboard or mouse does not work
Is the cable properly connected?
→
Make sure that the cable is connected to the connector on the front or rear
of the server.
Is BIOS configuration correct?
→
Check the BIOS settings with BIOS Setup Utility.
Are the server drivers installed?
→
Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are installed.
[?]
Unable to access the hard disk drive
Is the hard disk drive supported by the server?
→
Operation of any device that is not authorized by NEC is not supported.
Is the hard disk drive properly installed?
→
Check the hard disk drive installation status and the cable connections.
