5. Troubleshooting
Express5800/R120f-2E, T120f Maintenance Guide
34
Chapter 1 Maintenance
[?]
Unable to run "Create a parameter file for Windows OS"
→
"Create a parameter file for Windows OS"
must be run using Microsoft HTML Application Host. If it
does not start, associate the file type with Microsoft HTML Application Host by using the following steps.
(1) Click
Run
on Start menu.
(2) Enter
%windir%\system32\mshta.exe/register
.
[?]
An error message appears after the graphics accelerator is installed
Is the Server Core installation of Windows Server 2012 R2?
→
An application error is recorded in event log after restarting. Ignore this event log because it does not
affect system operation.
[?]
Unable to start from OS Installation Disc of Windows Server 2008 R2 or Windows Server 2008
Is X2APIC feature of the processor disabled?
→
Disable X2APIC feature of the processor by using BIOS Setup Utility.
Advanced
→
Processor Configuration
→
X2APIC
→
Disabled
[?]
The screen turns solid black or processing stops with 0x0000005C error while installing Windows Server
2008 R2 or Windows Server 2008:
Is X2APIC feature of the processor disabled?
→
Disable X2APIC feature of the processor by using BIOS Setup Utility.
Advanced
→
Processor Configuration
→
X2APIC
→
Disabled