Contents
Express5800/R120f-2E, T120f Maintenance Guide
3
Contents
Documents for This Product ............................................................................................................................ 2
Contents ........................................................................................................................................................ 3
Notations Used in This Document ................................................................................................................... 6
Signs and symbols for safety .................................................................................................................. 6
Notations used in the text ....................................................................................................................... 7
Optical disk drive .................................................................................................................................... 7
Hard disk drive ....................................................................................................................................... 7
Removable media .................................................................................................................................. 7
Abbreviations of Operating Systems (Windows) ...................................................................................... 8
Trademarks .................................................................................................................................................... 9
License Notification .......................................................................................................................................10
Warnings and Additions to This Document......................................................................................................13
Latest editions .......................................................................................................................................13
Chapter 1 Maintenance ...............................................................................................................................15
1.
Relocation and Storage .........................................................................................................................16
1.1
Relocating and Storing ................................................................................................................16
2.
Daily Maintenance .................................................................................................................................18
2.1
Checking and Applying Updates ..................................................................................................18
2.2
Checking Alerts ..........................................................................................................................18
2.3
Checking STATUS LED ..............................................................................................................19
2.4
Backup .......................................................................................................................................19
2.5
Cleaning .....................................................................................................................................19
2.5.1
Cleaning the server .......................................................................................................20
2.5.2
Cleaning the tape drive..................................................................................................20
2.5.3
Cleaning the keyboard and mouse .................................................................................20
3.
User Support .........................................................................................................................................21
3.1
Maintenance Services.................................................................................................................21
3.2
Before Asking for Repair .............................................................................................................21
4.
Collecting Failure Information ................................................................................................................22
4.1
Collecting Event Logs .................................................................................................................22
4.1.1
Windows Server 2012 R2 / Windows Server 2012 ..........................................................22
4.1.2
Windows Server 2008 R2 / Windows Server 2008 ..........................................................25
4.2
Collecting Configuration Information ............................................................................................26
4.2.1
Windows Server 2012 R2 / Windows Server 2012 ..........................................................26
4.2.2
Windows Server 2008 R2/ Windows Server 2008 ...........................................................27
4.3
Collecting User-Mode Process Dump ..........................................................................................27
4.4
Collecting Memory Dump ............................................................................................................27
