SECTION 5
TROUBLESHOOTING
107
Toolbox System Status Messages (continued)
SYSTEM STATUS
SOURCE
SOLUTION
System Status:
PRINTHEAD_MISSINGQA
? = Printhead missing or
not recognized (not an
authorized supply)
Printhead not making
proper connections.
Install Printhead.
Remove the Printhead, clean contacts
and reinstall the Printhead.
Replace Printhead. Refer to appropriate
sections in this manual for removing and
installing Printhead Cartridge
Try rebooting (
restarting
) printer.
If problem persists call for Service.
System Status:
PRINTHEAD_UNPRIMED
Printhead unprimed.
Printhead Latch
is open and or Door open.
Printhead priming process
has failed.
After installing Printhead you must close
Printhead Latch and close all doors to
start priming process.
Remove Printhead Cartridge, wet print
nozzles using distilled water and reinstall
Printhead Cartridge. Refer to appropriate
sections in this manual for removing and
installing Printhead Cartridge. If you
continue to have trouble priming
Printhead; check for kinked or pinched
color tubes.
Try rebooting (
restarting
) printer.
If problem persists call for Service.
System Status:
PAPERPATH_GAP_SERVO_ERROR
(Thickness motor)
PAPERPATH_FEED_SERVO_ERROR
(Feeder motor)
PAPERPATH_SERVO_ERROR
(PrintZone motor)
Check for anything that may be hindering
movement of item (Thickness/Clamshell,
Feeder, Media Transport system)
If problem persists call for Service.
Summary of Contents for Quadient Rena MACH 6
Page 1: ...Digital Color Inkjet Printer MACH 6 User Guide...
Page 131: ......
Page 132: ...2 1 2020 Quadient April 9 2020...
