Tray problems
Action
Yes
No
Step 1
a
Pull out the tray, and then do one or more of the following:
•
Check for paper jams or misfeeds.
•
Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
•
If you are printing on custom
‑
size paper, then make sure
that the paper guides rest against the edges of the paper.
•
Make sure the paper is below the maximum paper fill
indicator.
•
Make sure paper lies flat in the tray.
b
Check if the tray closes properly.
Is the tray working?
The problem is
solved.
Go to step 2.
Step 2
a
Turn off the printer, then wait about 10 seconds, and then turn
the printer back on.
b
Resend the print job.
Is the tray working?
The problem is
solved.
Go to step 3.
Step 3
Check if the tray is installed and recognized by the printer.
Print a menu settings page, and then check if the tray is listed
in the Installed Features list.
Is the tray listed in the menu settings page?
Go to step 4.
Reinstall the tray. For
more information,
see the setup
documentation that
came with the tray.
Step 4
Check if the tray is available in the printer driver.
Note:
If necessary, manually add the tray in the printer driver to
make it available for print jobs. For more information, see
“Adding available options in the print driver” on page 27
Is the tray available in the printer driver?
The problem is
solved.
Contact
Troubleshooting
160
Summary of Contents for CS410 series
Page 114: ...3 Open the top door 1 2 4 Remove the right side cover 1 2 Maintaining the printer 114...
Page 122: ...16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer 122...
Page 126: ...2 Open the top door 1 2 3 Remove the toner cartridges 1 2 Maintaining the printer 126...
Page 140: ...Below the fuser In the fuser access door 3 Close the front door Clearing jams 140...
Page 144: ...4 Reload paper Clearing jams 144...
