Action
Yes
No
Step 1
Reduce the toner darkness.
a
From the Quality menu on the printer control panel, reduce the
toner density.
Note:
4 is the factory default setting.
b
Resend the print job.
Did the gray background disappear?
The problem is
solved.
Go to step 2.
Step 2
a
Remove, and then reinstall the imaging kit.
Warning—Potential Damage:
Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage:
Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b
Resend the print job.
Did the gray background disappear?
The problem is
solved.
Contact
Horizontal voids appear on prints
L
eading
edge
Trai
l
ing
edge
Action
Yes
No
Step 1
a
Make sure your software program is using a correct fill pattern.
b
Resend the print job.
Do horizontal voids appear on prints?
Go to step 2.
The problem is
solved.
Step 2
a
Load the specified tray or feeder with a recommended type of
paper.
b
Resend the print job.
Do horizontal voids appear on prints?
Go to step 3.
The problem is
solved.
Troubleshooting
172
Summary of Contents for CS410 series
Page 114: ...3 Open the top door 1 2 4 Remove the right side cover 1 2 Maintaining the printer 114...
Page 122: ...16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer 122...
Page 126: ...2 Open the top door 1 2 3 Remove the toner cartridges 1 2 Maintaining the printer 126...
Page 140: ...Below the fuser In the fuser access door 3 Close the front door Clearing jams 140...
Page 144: ...4 Reload paper Clearing jams 144...
