Shadow images appear on prints
A B C D
A B C D
A B C D
A B C D
Leading edge
Trailing edge
Action
Yes
No
Step 1
Check if the paper loaded in the tray has the correct paper type
and weight.
Is paper with the correct paper type and weight loaded in the tray?
Go to step 2.
Load paper with the
correct paper type
and weight in the
tray.
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the printer settings match the type and weight of the paper
loaded?
Go to step 3.
Change the paper
type and weight to
match the paper
loaded in the tray.
Step 3
a
Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b
Resend the print job.
Do shadow images still appear on prints?
Go to step 4.
The problem is
solved.
Step 4
Replace the imaging kit, and then resend the print job.
Do shadow images still appear on prints?
Contact
The problem is
solved.
Skewed print
)
)
ABCDE
ABCDE
ABCDE
Troubleshooting
180
Summary of Contents for CS410 series
Page 114: ...3 Open the top door 1 2 4 Remove the right side cover 1 2 Maintaining the printer 114...
Page 122: ...16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer 122...
Page 126: ...2 Open the top door 1 2 3 Remove the toner cartridges 1 2 Maintaining the printer 126...
Page 140: ...Below the fuser In the fuser access door 3 Close the front door Clearing jams 140...
Page 144: ...4 Reload paper Clearing jams 144...
