Table 25. CD/DVD drive problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by
(Trained service technician only),
that step must be performed only by
a Trained service technician.
Symptom
Action
The CD-ROM/DVD-ROM drive
is not recognized.
1. Check the IMM2 event log for events associated with CD-ROM/DVD-ROM drive.
2. Make sure that:
• The CD or DVD is recognized and enabled in the Setup utility (see “Starting
the Setup utility” on page 135 for more information).
• If the CD or DVD is not recognized:
– Check the CD or DVD cables and jumpers for damage and to make sure
that they are connected correctly
– The correct device driver is installed for the CD or DVD drive.
– The CD or DVD is enabled in the operating system.
3. Run the CD or DVD drive diagnostic programs (See “Running the DSA Preboot
diagnostic programs” on page 177).
4. Replace the CD or DVD drive.
5. (Trained service technician only) Replace the system board.
A CD or DVD is not working
correctly.
1. Clean the CD or DVD.
2. Replace the CD or DVD with new CD or DVD media.
3. Run the CD or DVD drive diagnostic programs (see “Running the DSA Preboot
diagnostic programs” on page 177).
4. Reseat the CD or DVD drive (see “Removing a CD/DVD drive” on page 227
and “Replacing a CD/DVD drive” on page 228). Make sure that the cable is
connected to the system board correctly and connected to the correct SATA
port.
5. Replace the CD or DVD drive.
The CD or DVD drive tray is
not working but the drive is
recognized.
1. Make sure that the server is turned on and the CD or DVD drive is enabled in the
Setup utility (see “Starting the Setup utility” on page 135).
Note:
The CD or DVD eject button might be disabled if you are starting the
server from a CD or DVD.
2. Insert the end of a straightened paper clip into the manual tray-release opening.
3. Reseat the CD or DVD drive (see “Removing a CD/DVD drive” on page 227 and
“Replacing a CD/DVD drive” on page 228).
4. Replace the CD or DVD drive.
Fan problems
Use this information to solve problems associated with the fans running at a high RPM.
181
Summary of Contents for System x3750 M4
Page 1: ...Lenovo System x3750 M4 Installation and Service Guide Machine Type 8753 ...
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Page 319: ...Adapter SAS signal connector SAS signal cable Chapter 6 Removing and replacing components 305 ...
Page 321: ...Adapter SAS signal connector SAS signal cable Chapter 6 Removing and replacing components 307 ...
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Page 968: ...Taiwan BSMI RoHS declaration 954 Lenovo System x3750 M4 Installation and Service Guide ...
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