Table 15. B700xxxx Licensed internal code SRCs (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions.
v
See Chapter 3, “Parts listing, Type 8406,” on page 229 to determine which components are CRUs and which
components are FRUs.
B700 xxxx Error Codes
Description
Action
1731
The VPD on a memory DIMM is not
correct and the memory on the DIMM
cannot be used, resulting in reduced
memory.
Replace the MEMDIMM symbolic CRU, as
described in “Service processor problems” on
page 200.
1732
The VPD on a processor card is not
correct and the processor card cannot be
used, resulting in reduced processing
power.
Replace the system-board and chassis
assembly, as described in “Replacing the FRU
system-board and chassis assembly” on page
260.
1733
System firmware failure. The startup
will not continue.
Look for and correct B1xxxxxx errors. If there
are no serviceable B1xxxxxx errors, or if
correcting the errors does not correct the
problem, contact IBM support to reset the
server firmware settings.
Attention:
Resetting the server firmware
settings results in the loss of all of the partition
data that is stored on the service processor.
Before continuing with this operation,
manually record all settings that you intend to
preserve.
The service processor reboots after IBM
Support resets the server firmware settings.
If the problem persists, Replace the
system-board, as described in “Replacing the
FRU system-board and chassis assembly” on
page 260.
173A
A VPD collection overflow occurred.
1.
Look for and resolve other errors.
2.
If there are no other errors:
a.
Update the firmware to the current
level, as described in “Updating the
firmware” on page 263.
b.
You might also have to update the
management module firmware to a
compatible level.
173B
A system firmware failure occurred
during VPD collection.
Look for and correct other B1xxxxxx errors.
4091
Informational system log entry only.
No corrective action is required.
4400
There is a platform dump to collect
1.
Collect the platform dump information.
2.
Go to “Isolating firmware problems” on
page 218.
4401
System firmware failure. The system
firmware detected an internal problem.
Go to “Isolating firmware problems” on page
218.
4402
A system firmware error occurred while
attempting to allocate the memory
necessary to create a platform dump.
Go to “Isolating firmware problems” on page
218.
42
Power Systems: Problem Determination and Service Guide for the IBM Power PS700 (8406-70Y)
