IBM PS700, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 3, “Parts listing, Type 8406,” on page 229 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Isolation
Procedure Code
Symptom Action
FSPSP17 A system
uncorrectable error
has occurred.
v
Look for other serviceable events.
v Use the SRCs that those events call out to determine and fix any
problems.
FSPSP18 A problem has been
detected in the
platform licensed
internal code (LIC).
1. Verify that the operating system is running. If it is running, perform
an in-band firmware update, as described in “Updating the
firmware” on page 263.
2.
If the problem persists, replace the system board and chassis
assembly, as described in “Replacing the FRU system-board and
chassis assembly” on page 260.
FSPSP20 A failing item has
been detected by a
hardware procedure. Call IBM Support.
FSPSP22 The system has
detected that a
processor chip is
missing from the
system configuration
because JTAG lines
are not working. Replace the system board and chassis assembly, as described in
“Replacing the FRU system-board and chassis assembly” on page 260.
FSPSP23 The system needs to
perform a service
processor dump.
1.
Save the service processor dump to storage by using the partition
dump pin control on the control panel.
2. Once the dump is complete, attempt to re-IPL the system.
3. Call IBM Support.
FSPSP24 The system is
running in a
degraded mode.
Array bit steering
might be able to
correct this problem
without replacing
hardware.
1. Power off the blade server, as described in “Turning off the blade
server” on page 7.
2. Remove the blade server from the BladeCenter unit and reinsert the
blade server into the BladeCenter unit.
3. Power on the blade server, as described in “Turning on the blade
server” on page 6.
4.
If the problem persists, replace the CRU that is called out after this
procedure.
FSPSP27 An attention line has
been detected as
having a problem. Replace the CRU that is called out before this FSPSP27 call. If the CRU
does not correct the problem, call IBM Support.
FSPSP28 The resource ID (RID)
of the CRU could not
be found in the Vital
Product Data (VPD)
table.
1. Find another callout that reads "FSPxxxx" where xxxx is a 4-digit hex
number that represents the resource ID. Record the resource ID and
the model of the system.
2. Call IBM Support to find out what CRU the resource ID represents.
3. Replace the CRU that the resource ID represents.
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Power Systems: Problem Determination and Service Guide for the IBM Power PS700 (8406-70Y)