IBM 9114-275 - IntelliStation POWER 275, Service Manual

Page: 198 / 377

Table 9. Common Firmware Error Codes (continued)
Error Code Description Action/
Possible Failing FRU
B1xx 4699 Service processor firmware:
This is usually an indication of a problem in the communication path between the HMC and the
service processor. It may only be an informational message.
If the managed system is down, go to the service processor error log and find the error log entry
containing B1xx 4699. Look at the first two bytes of word 13 of the detailed entry information.
If the managed system is running, look at the AIX error log entry containing B1xx 4699. This is a
″
SCAN_ERROR_CHRP
″
error with an identifier of BFE4C025. In the detail data, find the string
″
B1xx 4699
″
. (If present, it will be at byte 60 of the detail data.) Go forward 8 bytes after the
″
B1
″
to byte 68 and look at bytes 68 and 69.
If the system is running Linux, examine the Linux system log. The line(s) in the extended data that
begin with <4>RTAS: Log Debug: 04
″
contain the error code in the next 8 hex characters. (This
error code is also known as word 11).
Each 4 bytes after the error code in the Linux extended data is another word. The 4 bytes after the
error code are word 12 and the next four bytes are word 13. An example of the Linux extended
data, and finding words 11, 12, and 13, is shown in MAP 1321, step 1321-28, and step 1321-29, in
this service guide.
Perform the following actions based on the following values of bytes 68 and 69 from the AIX error
log entry, or on the first two bytes of word 13 from the service processor error log entry:
2306: No processor card is detected; a processor card is required for the system to boot.
Actions: Replace the service processor location U0.1-P1.
9906: Software problem during firmware update from operating system.
Actions:
1. Check for a system firmware update that is later than the one that just caused this
error. Apply if available.
2. Call service support.
A205: Machine type and model fields are not valid in the VPD module. Obtain a service
processor card. Do not swap the old VPD module onto the new service processor card.
Call service support for instructions on how to write the machine type and model into the
new VPD module.
A20B: Error requesting trace buffer for service processor.
Actions:
1. Reset the service processor, if possible.
2. Check for system firmware updates. Apply the updates if they are available.
A218: Unknown return code detected.
Actions:
Check for system firmware updates. Apply the updates if they are available.
A21A: Error allocating an internal service processor.
Actions:
1. Reset the service processor, if possible.
2. Check for system firmware updates. Apply the updates if they are available.
A800: This indicates an HMC/service processor initialization failure.
Actions:
1. Check for system firmware updates.
2. Replace the service processor, location: U0.1-P1-X1.
A801: This indicates an HMC wrap failure.
Actions:
Replace the service processor, location: U0.1-P1-X1.
180
IntelliStation POWER 9114 Model 275 Service Guide