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Details and solution
Description
Error code
Power-cycle the unit.
Time controller failed during
Power-On-Self-Test
D3
Internal UART serial communication error
D4
Communication to display failed
D5
Autoloader controller memory error
D6
This error can occur is an attempt is made
to upgrade a drive with the wrong
personality or version for that drive.
•
Ensure that the correct drive firmware is
being used to update the drive.
•
If the correct drive firmware is being
used, update the Autoloader firmware.
•
Power cycle the device and attempt the
operation again.
Firmware upgrade error
D7
Power-cycle the unit.
Autoloader controller data base error
D8
•
Check the bar code label for proper ap-
plication and damage.
•
Run the wellness test again.
When running the wellness test, the bar code
did not match the previous value for that tape
DA
•
Power-cycle the device.
I2C Bus failure.
DC
•
Retry the backup with a token with space
for more keys.
NOTE:
Each token can hold 100 keys.
Keys cannot be overwritten or
deleted; only unique keys will be
written to the token.
Key server token backup not successful (not
enough available space on target token)
E1
•
Update the Autoloader firmware to the
current version.
Unsupported hardware detected. Some
hardware that is connected to the Autoloader
requires updated Autoloader firmware.
E2
•
Retry the backup with a different token.
•
If the error occurs again, contact HP cus-
tomer support.
Error during key server token backup;
backup process unsuccessful.
E3
Troubleshooting
140
Summary of Contents for StorageWorks 1/8
Page 14: ...14 ...
Page 26: ...Features and overview 26 ...
Page 106: ...Operating the Tape Autoloader 106 ...
Page 156: ...Troubleshooting 156 ...
Page 168: ...Upgrading and servicing the Tape Autoloader 168 ...
Page 172: ...Support and other resources 172 ...
Page 174: ...Technical specifications 174 ...
Page 179: ...HP StorageWorks 1 8 G2 Tape Autoloader User and service guide 179 ...
Page 188: ...Battery replacement notices Dutch battery notice Regulatory compliance and safety 188 ...
Page 190: ...Italian battery notice Japanese battery notice Regulatory compliance and safety 190 ...
Page 192: ...Regulatory compliance and safety 192 ...
Page 194: ...Electrostatic discharge 194 ...
Page 204: ...204 ...