HP StorageWorks 1/8, User'S And Service Manual, Page: 135 / 204

Details and solution Description Error code
• If this error occurs with subcode 45 and
new media, remove the magazine and
manually load and unload the new media
five times for each new cartridge to con-
dition the new cartridges.
• Update the firmware to the latest version.
Many firmware enhancements have been
made to reduce the occurrence of this
error.
• If this error occurs with sub-code 43, it
could be the result of a misaligned
magazine in combination with failed
sensor cable. Ensure that the magazine
is fully and correctly inserted, and then
check whether the device can detect
when the magazine is removed.
• Remove all magazines and ensure that
nothing is obstructing the robot. With the
magazines removed, you can see inside
the device with a flashlight. For increased
visibility, also remove the tape drive.
• If this error occurs on a tape load or un-
load, power off the tape drive. Remove
the drive and inspect the front of the drive
for any obstructions, such as an improp-
erly placed label.
• Run the wellness test.
Slider
2
obstructed
8A
• Update the firmware to the latest version.
There have been a few firmware enhance-
ments to reduce the occurrence of this
error.
• Remove all magazines and ensure that
nothing, such as a loose tape in the
device, is obstructing the raising and
lowering movement of the robot.
• Run the wellness test.
Elevator
3
obstructed
8B
• If the device was moved or shipped with
tape cartridges in the magazines, verify
that none of the cartridges is loose, ob-
structing access to the tape drive.
• Remove all magazines and check for any
kind of obstruction.
• Run the wellness test.
Rotation
4
obstructed
8C
HP StorageWorks 1/8 G2 Tape Autoloader User and service guide 135