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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Software Problem
If You Can’t Start the
Setup
Program
This may happen if the copy of the PC Workstation’s configuration
stored in memory is corrupted. You will need to erase this bad
configuration. Refer to “Clearing the PC Workstation’s Configuration
Memory” on page 58 for more information on how to do this.
If the Date and Time Are Incorrect
The date and time can be incorrect for the following reasons:
•
The time has changed to reflect the beginning or end of Summer
Time
•
The PC Workstation has been unplugged from the mains for too long
and the battery is discharged.
The on-board battery automatically recharges itself as soon as the
PC Workstation is plugged into a power outlet.
To change the date and time, use your operating system utilities or the
Setup
program.
If Your Application Software Does Not Work
If the PC Workstation reports the system is OK and the indicator light
over the power switch is illuminated, but some software won’t run,
refer to the operating system and/or application software manuals.
If You Have a Network Problem
If you have a problem with your PC Workstation’s network, run the
HPIEDIAG utility provided on the HP CD-ROM that contains the LAN
drivers, supplied with your PC Workstation. This utility should be run
from a minimal DOS system, without any LAN drivers loaded—achieve
this by booting from a system floppy disk. (If your PC Workstation is
running Windows NT 4.0, you will need to create this system floppy
disk on another PC.)
1
Insert the system floppy disk in the floppy disk drive and re-boot
your PC Workstation.
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