HP Kayak XA-s 02xx, User Manual, Page: 74 / 148

3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
62 English
If Your Printer Does Not Work
•
Make sure the printer’s power switch is ON.
•
Verify that the power cord is plugged into the power outlet and the
printer.
•
Verify that you have the correct cable for the printer. Make sure that
it is securely connected to the correct connector (port) on the
PC Workstation and printer.
•
Check that the printer is online.
•
Examine the paper feed mechanism for a paper jam.
•
Make sure that the printer is configured correctly for the
PC Workstation and for the application.
a Ensure the PC Workstation’s port has been correctly configured
using
Setup
.
b Make sure the printer is correctly set up in your operating
system’s configuration.
c Ensure the application program’s “print” menu has been correctly
set up. (Refer to the manual supplied with the application
software.)
•
Check that the PC Workstation’s port is working properly by running
another peripheral connected to the port.
•
If you receive an error message, refer to the printer’s manual for help.
If the Flexible Disk Drive Does Not Work
•
Check that you are using a formatted diskette and it is inserted
correctly.
•
Check you are using a diskette that is the correct density.
•
Check that the flexible disk drive is correctly configured in the Setup
program (Advanced > Flexible Disk Drive).
•
Check that the flexible disk drive is not disabled in the Setup
program (Advanced > Flexible Disk Drive).
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