Honeywell A700, Hardware Reference Manual, Page: 292 / 334

2. Make sure the Talkman device is on, the battery is charged, and that it is running voice
process software (task or voice application) that is set up for scanning.
3. Using VoiceConsole, verify that the task is set up to use the port “BT_SCAN” for its scanning
connection in the advanced settings of the task package.
4. Check the Talkman device in VoiceConsole. If the “Peripherals Paired With” status indicates
“searching,” verify that the correct Bluetooth address was entered. Correct the entry if
necessary by following the initial procedure to set up the connection.
5. If the scanner beeps several times after a scan, it is not connected. Verify the connection
with the Talkman.
6. If the scanner appears to scan and beeps once (indicating successful scan) but Talkman
does not appear to accept input, assure that the task termination characters are the default
(CR/LF). If not, the scanner or task may need to be reprogrammed to match.
7. If a scan was attempted while the Talkman was asleep, the Talkman may ignore all
subsequent scans. Toggling the Talkman on/off will typically correct this condition.
8. Try connecting the scanner to a different device.
9. If the scanner is damaged, send it back to Honeywell for repair.
The Talkman Device Does Not Receive Scanned Data
Scenario:
l
The Bluetooth scanner appears to successfully pair with the Talkman device.
l
The scanner is scanning bar codes.
l
The Talkman device does not acknowledge the data transmission.
Possible Cause:
The scanner may not be set up to send the appropriate prefix or suffix characters expected by the
voice process software (task or voice application) running on the Talkman device.
Some process software requires a prefix character to identify the bar code Symbology in use so
that it can be parsed correctly. The VoiceClient voice software will require that the bar code be
terminated with a carriage-return/line-feed combination. Data will not be successfully
transmitted if these settings do not match.
Resolution:
Review the information specific to your scanner on setting prefix and suffix characters, or
symbologies and carriage returns. Refer to documentation from the manufacturer for additional
settings.
The Pairing with the Talkman Breaks Often
Scenario:
l
The pairing link breaks between the scanner and the Talkman device on a regular basis.
l
It takes too much time during shifts to re-establish the link.
l
Sometimes this scenario includes the scanner powering down and having to be powered
up again.
Possible Causes:
Voice Device and Headset Hardware Reference Guide 270