Vocollect offers cables with the TCO and RJ-11 connectors as well as those without any RJ-11
connectors. For those without RJ-11 connectors, customers can attach any RJ-11 connector they
have wired to match their own scanner’s specific pin assignments. These cables are discussed in
the Cable Options Available from Vocollect section.
Data Encoding
The Wired Interface Protocol section discussed the basic transmission specifications for data. It
is important to note that the input/output system of the Talkman is structured to deal with
character-oriented data. This will typically be ASCII code.
This does not preclude the Talkman from dealing with more-complex character sets such as
Unicode. The system can accommodate Unicode Transmission Format (UTF) in either 8-bit or
16-bit implementations.
The system was not designed to deal with input and output devices that cannot provide or accept
decoded
data into an RS-232 stream that is character oriented.
Printer Options
The Talkman device hardware and robust software is flexible enough to accommodate a variety
of printing needs. The combination of the Vocollect system and wearable printer communicating
over a WLAN can be an ideal enhancement to workflows which require immediate printing.
Stationary Printers
As the name implies, these printers are at a fixed location and are typically shared among many
users. Vocollect software, working in conjunction with the Wireless Local Area Network (WLAN),
sometimes called Radio Frequency LAN (RFLAN), can make a request to a server system and
initiate printing. Vocollect VoiceLink® software may moderate the printing or a Warehouse
Management System (WMS) may be used to control this type of host based printing.
Troubleshooting Stationary Printers
Stationary printers may not print for several reasons.
l
Supplies may be low – it’s important to have supplies of paper, labels, ribbons or toner
readily available.
l
Power or data communications – may be interrupted, procedures for checking power or
cabling should be posted if this is a possible issue with the printer.
l
Server print queue – may be stalled or the server may be down, it will be necessary to
contact the party responsible for the printer (typically the Information Technology
Department) to resolve the issue.
Because printing may be an integral part of a workflow servicing many workers it’s important to
have clearly posted troubleshooting/resolution procedure posted or a way to contact someone
who can rapidly assist in resolving the printing issue.
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