Q: The users at my site do not have assigned headsets and devices, so they could get a different
headset at every shift. Which pairing process would you recommend?
A: With an A700 or A700x device (VoiceCatalyst only) and an SRX2 or SRX3 headset, you can use
TouchConnect to pair the device and headset.
With earlier devices, auto pairing would probably be the easiest, as it will quickly establish
connections and by default does not maintain those pairings.
Q: The users at my site are assigned their own headsets, so I want to maintain pairings and avoid
pairing headsets at the start of every shift. What pairing process would you recommend?
A: You could use manual pairing or auto pairing with the configuration parameter
SrxPersistAutomaticPairing or, in VoiceClient 3.9 and later and VoiceCatalyst 2.0 and later,
PersistSrxPairingAcrossPowerCycle set to 1 and SrxClearPairingInCharger set to 0 in order to
maintain pairings through device reboots and recharging.
Q: Our users are spending a lot of time pairing. What methods would you recommend to reduce
the time it takes to pair headsets?
A: There are a number of solutions:
l
Use a pairing mode that is not as susceptible to cross pairing - avoid using auto pairing.
l
Ensure that users are isolated by some distance when the devices perform inquiry searches.
l
Use manual pairing, rather than auto pairing, so that the searches are done only at the
user’s request.
l
Use low power pairing.
l
If your users do not share headsets and devices, use manual pairing so that the device and
headset remain paired.
l
If your users share headsets and devices, use auto pairing so that pairing hardware at each
shift will complete faster.
Understanding Device Connections
This section provides an overview of the device ports available on Honeywell voice devices.
Device Ports
Honeywell systems can accommodate wired devices as well as wireless devices using Bluetooth®
Wireless Technology. Bluetooth is integral with the Talkman A700/A700x Series. It supports
scanning, printing, and wireless headset use simultaneously.
Voice Device and Headset Hardware Reference Guide
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Summary of Contents for A700
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