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HIKVISION AX DS-PWA32-H Manual Download Page 68

4.4 Use Mobile Client

4.4.1 Download and Login the Mobile Client

Download the Hik-Connect mobile client from Google Play (for Android) or App store (for iOS) and

login the client before operating the security control panel.
Steps

1. Search and download Hik-Connect mobile client from Google Play (for Android) or App Store

(for iOS).

2. Optional: Register a new account if it is the first time you use the Hik-Connect mobile client.

Note

For details, see User Manual of Hik-Connect Mobile Client.

3. Run and login the client.

4.4.2 Activate Control Panel via Hik-Connect

Steps

1. Power on the control panel.

2. Select adding type.

-

Tap   → Scan QR Code to enter the Scan QR code page. Scan the QR code on the control

panel.

Note

Normally, the QR code is printed on the label stuck on the back cover of the control panel.

-

Tap   → Manual Adding to enter the Add Device page. Enter the device serial No. with the

Hik-Connect Domain adding type.

3. Tap   to search the device.

4. Tap Next.

5. Enter the device verification code if required and tap OK.

Note

By default, the verification code is printed on the device label.

6. Tap Wireless Connection on the Select Connection Type page.

7. Follow the instructions on the Turn on Hotspot page and change the control panel to the AP

mode. Tap Next.

AX Security Control Panel

59

Summary of Contents for AX DS-PWA32-H

Page 1: ...AX Security Control Panel...

Page 2: ...O EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA C...

Page 3: ...Y ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL CYCLE OR IN SUPPORT OF HUMAN RIGHTS ABUSES IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW...

Page 4: ...if not avoided will or could result in death or serious injury Caution Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance degradati...

Page 5: ...Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent...

Page 6: ...6 4 1 3 Activate via SADP 16 4 2 Use the Client Software 17 4 3 Use the Web Client 18 4 3 1 Communication Settings 18 4 3 2 Device Management 30 4 3 3 Partition Settings 38 4 3 4 Video Management 42 4...

Page 7: ...4 4 15 Set Network Camera Channel 76 4 4 16 Set Event Video Settings 77 4 4 17 Add a Camera to the Zone 78 Chapter 5 Operations 80 5 1 Arming 80 5 2 Disarming 81 5 3 Use the Keyfob 81 5 4 Use the Car...

Page 8: ...e 94 A 2 2 Unable to Enter RF Signal Query Mode 94 A 3 Zone Fault 94 A 3 1 Zone is Offline 94 A 3 2 Zone Tamper proof 95 A 3 3 Zone Triggered Fault 95 A 4 Problems While Arming 95 A 4 1 Failure in Arm...

Page 9: ...nfiguration 97 Appendix B Input Types 99 Appendix C Output Types 101 Appendix D Event Types 102 Appendix E Access Levels 103 Appendix F SIA and CID Code 105 Appendix G Device in EN Certificate Standar...

Page 10: ...be changed when first connected Supports doorbell function The detector rings like a doorbell when it is triggered in disarming status Voice prompt Wi Fi settings in AP mode Configuration via Web clie...

Page 11: ...Black White supports Ethernet WI FI 1 2 Specification DS PW32 H R S G Wireless Device Connection Alarm Input 32 Alarm Output 32 Siren 4 Keyfob 8 Keypad 4 Tag reader 4 Partition 4 Interaction Audio Out...

Page 12: ...f which 1000 are mandatory Power Supply Type A Model Mains powered AC DC adapter Shenzhen Honor Electronic Co Ltd ADS 12B 06 05010E Input 100 240V 50 60Hz Max 0 3A Output 5V DC 2 0A Center positive Lo...

Page 13: ...ng method of DC 09 is CID which is not encrypted and only for uploading alarm report ADC CID The data presenting method of DC 09 is CID which is encrypted and only for uploading alarm report SIA DCS T...

Page 14: ...r Wi Fi the main path is selected as the transmission path If the main path connection is failed the path will be switched to 3G 4G And if the main path connection is restored the path will be switche...

Page 15: ...ailed alarm or fault information while authorized users disarm the system You can set to indicate fault when arming in the web client Not compliant the EN requirement 3 Link Solid Green The panel is b...

Page 16: ...e function of GPRS or 3G 4G implemented with built in SIM card slot varies depends on the model of the device 7 TAMPER 8 Reset Button 9 AP STA Switch 10 Battery Connector 11 Network Interface 12 Power...

Page 17: ...e While the control panel is not in the configuration mode double press the function button and you can check the RF signal strength on the peripheral device Result RSSI Action Strong Over 160 OK to i...

Page 18: ...RF signal strength before connection and peripheral device installation While the control panel is not in the registration mode double press the function button and trigger the wireless device event...

Page 19: ...tings page Input the device serial No for connection Note For details refer to the chapter of Configuration Configure via Web Client Alarm Settings Connect via Web Client In the web client click Wirel...

Page 20: ...ation Steps 1 Loosen the screw on the rear cover Slide down the rear cover and remove it from the control panel Figure 3 1 Remove the Rear Cover 2 Insert a SIM card into the SIM card slot AX Security...

Page 21: ...unication issues with some providers 3 Connect the battery to the control panel Figure 3 3 Connect the Battery 4 Connect the power adapter to the control panel and a power outlet The power indicator t...

Page 22: ...cable to an internet outlet While the device is added to a Hik Connect account the Link indicator turns green Figure 3 5 Connect to the Ethernet 6 Secure the rear cover to the installation position wi...

Page 23: ...If you need to route the cable though the bottom of the panel remove the sheet of the side opening Red Star TAMPER Screw It is compulsory to secure the TAMPER screw No adjustments are required For use...

Page 24: ...P address of the device Note If you connect the device with the PC directly you need to change the IP address of your PC to the same subnet as the device The default IP address of the device is 192 0...

Page 25: ...resetting the password monthly or weekly can better protect your product 7 Click OK to start activation Device status will change to Active after successful activation 8 Edit IP address of the device...

Page 26: ...our password regularly especially in the high security system resetting the password monthly or weekly can better protect your product 4 Click Activate to start activation Status of the device becomes...

Page 27: ...connecting the network cable with computer directly the default IP Address is 192 0 0 64 4 Use the activation user name and password to login Note Refer to Activation chapter for the details 4 3 1 Co...

Page 28: ...ay Address DNS Server Address Note By default the HTTP port is 80 5 Optional Set correct DNS server address if the device needs to visit Hik Connect server via a domain name 6 Click Save Wi Fi You can...

Page 29: ...cryption Mode and click Save Select from Network List Select a target Wi Fi from the Network list Click Connect and input Wi Fi password and click Connect 3 Click WLAN to enter the WLAN page Figure 4...

Page 30: ...vice can upload alarm notifications to the alarm center Before You Start Insert a SIM card into the device SIM card slot Steps 1 Click Communication Parameters Cellular Data Network to enter the Cellu...

Page 31: ...and uploaded to the alarm center and mobile client Data Used This Month The used data will be accumulated and displayed in this text box 4 Click Save Alarm Center You can set the alarm center s parame...

Page 32: ...data presenting method of DC 09 is CID which is encrypted and only for uploading alarm report SIA DCS The data presenting method of DC 09 is DCS also called SIA protocol which is not encrypted and onl...

Page 33: ...Home protocol parameters Figure 4 7 EHome SIA DCS or ADM CID You should select the Alarm Receiver Type as IP or Domain name and enter the IP domain name port number account code retry timeout period a...

Page 34: ...use an encrypted format of DC 09 a key should be set when you configure the ARC The key would be issued offline by ARC which would be used to encrypt the message for substitution security 4 Click Sav...

Page 35: ...obile client you should also set the Mobile Phone Index Mobile Phone Number and check the Notification Type Note For message notification in alarm receiving center select the center index before setti...

Page 36: ...e mobile client registration parameters Before You Start Connect the device to the network via wired connection dial up connection or Wi Fi connection Set the device IP address subnet mask gateway and...

Page 37: ...from high to low is wired network Wi Fi cellular data network Wired Wi Fi The system will select wired network first If no wired network detected it will select Wi Fi network Cellular Data Network Th...

Page 38: ...Password 7 Select Communication Mode Auto The system will select the communication mode automatically according to the sequence of wired network Wi Fi network and cellular data network Only when the c...

Page 39: ...the home and corporate environments Enable the UPnP function and you don t need to configure the port mapping for each port and the device is connected to the Wide Area Network via the router Steps 1...

Page 40: ...r the defense area to disarm the system without alarm The system gives Entry Exit delay time when it is armed or reentered It is usually used in entrance exit route e g front door main entrance which...

Page 41: ...hen alarm occurs It is usually used in areas equipped with gas detectors e g the kitchen Medical Zone The zone activates all the time with beep confirmation when alarm occurs It is usually used in pla...

Page 42: ...the Engineer Axiom Web platform there is an option called Early Alarm this must be disabled for Sweden Output If you want to the link the device with a relay output to output the alarm set the output...

Page 43: ...5 Enable Enable Continuous Output or set the output delay time Note If the relay has linked to the wireless output module the wireless output module information will be displayed in the Enroll Wireles...

Page 44: ...an be enrolled to the hybrid control panel via the wireless receiver that is at the address of 9 Steps 1 Click Device Management Siren to enter the Siren page Figure 4 15 Siren Page 2 Click to enter t...

Page 45: ...the system determines connection fault if the disconnected duration of the device is longer than the configured value 7 Click OK Note After the siren is configured you can click Status Siren to view t...

Page 46: ...on fault if the disconnected duration of the device is longer than the configured value 9 Click OK Note After the keypad is configured you can click Status Keypad to view the keypad status You can set...

Page 47: ...added to the partition 1 by default After the keypad is configured you can click Status Keypad to view the keypad status 4 3 3 Partition Settings Basic Settings You can link zones to the selected par...

Page 48: ...he default public partition is partition 1 3 Select partition s to link to the public partition in the list Note It is required to select at least a partition to link to the public paritition 4 Click...

Page 49: ...Entry Delay 2 If you have set the entry delayed zone you can set the delayed time duration here Note The available time duration range is from 1 s to 600 s Exit Delay If you want to exit the zone with...

Page 50: ...disarmed according to the configured time Note The auto arming time and the auto disarming time cannot be the same If the public partition is enabled the partition 1 dose not support auto disarming La...

Page 51: ...panel and link the camera with the selected zone for video monitoring You can also receive and view the event video via client and Email Add Cameras to the Security Control Panel Steps 1 Click System...

Page 52: ...n page 2 Select a zone that you wish to include video monitoring and click the Figure 4 23 Zone Settings 3 Select the Panel Video Channel No 4 Click OK Set Email to Receive Alarm Video You can send th...

Page 53: ...commended to use Gmail and Hotmail for sending mails 4 Enter the receiver s information 5 Click Receiver Address Test and make sure the address is correct 6 Click Save Set FTP to Save Video You can co...

Page 54: ...the domain name or FTP server 6 Enter port number user name and password 7 Optional Drag the slider to enable anonymity 8 Set Directory Structure as the saving path of snapshots in the FTP server 9 Cl...

Page 55: ...e Select the Bitrate type as constant or variable Resolution Select the resolution of the video output Video Bitrate The higher value corresponds to the higher video quality but the better bandwidth i...

Page 56: ...f admin is admin Table 4 2 User Name of Installer Language User Name Language User Name English installer Russian Italian installatore French installateur Polish instalator Spanish instalador German e...

Page 57: ...enabled user operating the device 10 Optional Select an user and click Edit and you can edit the user s information and permission 11 Optional Delete a single user or check multiple users and click D...

Page 58: ...ombination keys functions 4 Click OK 5 Optional Click to edit the keyfob information 6 Optional Delete a single keyfob or check multiple keyfobs and click Delete to delete the keyfobs in batch Add Edi...

Page 59: ...nal Click and you can change the card name 8 Optional Delete a single card or check multiple cards and click Delete to delete cards in batch 4 3 6 Maintenance Test The security control panel supports...

Page 60: ...center as the diagnosis module Or you can selectCustom and enter the custom command 1 64 characters 3 Click Diagnosis to start the operation 4 View the diagnosis result in the information box Export...

Page 61: ...th fault function cannot be valid Control Panel Status Notification If the option is enabled the device will upload report automatically when the control panel status is changed Disable Function Key I...

Page 62: ...occurred Arming Indicator Keeps Light If the device applies EN standard by default the function is disabled In this case if the device is armed the indicator will be solid blue for 5 s And if the dev...

Page 63: ...Fi Fault Check If the option is enabled when the Wi Fi is disconnected or with other faults the alarm will be triggered Cellular Network Fault Check If the option is enabled when the cellular data ne...

Page 64: ...Time Management page You can enable the DST and set the DST bias DST start time and DST end time Security Settings SSH Settings Enable or disable SSH Secure Shell according to your actual needs Click...

Page 65: ...for the programmed time duration once the module authentication has failed for the amount of configured times Steps 1 Click System Security Module Lock Settings to enter the Module Lock Settings page...

Page 66: ...y settings Import Configuration File Click View to select configuration file from the PC and click Import Configuration File to import configuration parameters to the device Export Parameters Click Ex...

Page 67: ...u can view the status of zone relay siren keypad card reader battery and communication Zone You can view the zone status alarm status detector battery capacity and signal strength Siren You can view s...

Page 68: ...el via Hik Connect Steps 1 Power on the control panel 2 Select adding type Tap Scan QR Code to enter the Scan QR code page Scan the QR code on the control panel Note Normally the QR code is printed on...

Page 69: ...rotect your product 10 Follow the instructions on the Turn on Hotspot page and change the control panel to the STA mode Tap Confirm Note You need to remove the rear panel of the device and the AP STA...

Page 70: ...name and the password login the control panel after it being added The tampering alarm will not be detected within 5 minutes after you login the device as a setter and does not operate the device Befo...

Page 71: ...ess device and the panel If a device is out of range it will not be able to send events to the control panel therefore it is recommended that a signal strength test is performed before fixing devices...

Page 72: ...Finish Note The name should contain 1 to 32 characters The card is displayed in the Card Tag Management page 4 4 6 Add Keyfob You can add keyfobs to the control panel and control partition arming disa...

Page 73: ...e keyfob is listed in the Wireless Device page 6 Optional You can view the keyfob s serial No and you can also delete it 4 4 7 User Management Steps 1 On the device list page tap the security control...

Page 74: ...6 Tap Add to add the user 7 Optional Tap a user to edit the parameters You can choose to enable the user or not Select the linked partition and the permission 8 Optional Tap a user and tap Delete to d...

Page 75: ...s Disable Function Key If the option is enabled all function keys will be disabled Siren Delay Time Perimeter Alarm If you have set the perimeter zone you can set the delayed time for the zone Note Th...

Page 76: ...alarm will be triggered Wi Fi Fault Check If the option is enabled when the Wi Fi is disconnected or with other faults the alarm will be triggered Cellular Network Fault Check If the option is enabled...

Page 77: ...evice list page tap the security control panel and then log in to the device if required to enter the control panel page Tap Partition Management Public Partition Configuration to set parameters Figur...

Page 78: ...Clear Alarm Clear all the alarms triggered by the zones of the partition Operations for All Partitions Away When all the people in the detection area leave turn on the Away mode to arm all zones in a...

Page 79: ...nel and then log in to the device if required to enter the Partition page 2 Select a zone in the Zone tab to enter the settings page 3 Select a zone and enter the Settings page Figure 4 42 Zone Settin...

Page 80: ...On the device list page tap the security control panel and then log in to the device if required to enter the control panel page 2 Tap Zone and then tap a zone in the Partition page to enter the zone...

Page 81: ...tart audible alarm when it is triggered Enable Silent Zone Enable the function and no siren will be triggered if an event or alarm occurs 4 4 12 Set Arming Disarming Schedule Set the arming disarming...

Page 82: ...ill not be triggered until the end of entry delay Note After set value for Entry Delay 1 and Entry Delay 2 you should set the entry delay of a specific zone to the value of Entry Delay 1 or Entry Dela...

Page 83: ...nction and the zone will not be armed disarmed in the holiday You should set the holiday schedule after enabling Note Up to 6 holiday groups can be set 4 4 13 Check System Status Zone Status Communica...

Page 84: ...You can check the alarm information from the mobile client Before You Start Make sure you have linked a zone with a detector Make sure the zone is not bypassed Make sure you have not enabled the sile...

Page 85: ...playback when the alarm is triggered 4 4 15 Set Network Camera Channel Steps 1 On the device list page tap the security control panel and then log in to the device if required to enter the control pa...

Page 86: ...ng mode 3 Edit parameters 4 Tap to save 7 Optional Select a channel and tap Delete to delete it 4 4 16 Set Event Video Settings On the device list page tap the security control panel and then log in t...

Page 87: ...ion Select the resolution of the video output Bitrate The higher value corresponds to the higher video quality but the better bandwidth is required Before Alarm Length of cached video before alarm Aft...

Page 88: ...if required to enter the control panel page 2 Tap Zone to enter the zone list page 3 Select a zone to enter the zone settings page 4 Tap Link Camera to enter the Link Camera page Figure 4 50 Link Came...

Page 89: ...ntrol panel the sytem will check the detector status If the detector is in fault you will need to choose whether to arm the system with fault While the system is armed the control panel will prompt th...

Page 90: ...obile client Disarming Indication The arming disarming indicator flashes 30s while the user successfully disarm the system through the entry exit route The system will report the disarming result afte...

Page 91: ...ndicator Green Successful Operation Red Press the Key 2 Away Arming 3 Clearing Alarm 4 Stay Arming 5 Disarming 6 Panic Alarm Duress Alarm Hold the key for 2 seconds an alarm report will be send to the...

Page 92: ...ce Prompt Indication Armed Away Stay Arming Red LED Flashes Once Arming Failed Arming failed Green LED Flashes Once Arming Beep in the first 5 seconds Fault prompt after the beep for fault occurring G...

Page 93: ...m While the system is armed present a valid card to the control panel to disarm the system The card operations and responding voice prompts are shown below Card Operation Result Voice Prompt Armed wit...

Page 94: ...the device and ensure that the device is on the same subnet as the PC Figure 5 4 Client Software Main Page In the client software go to Device Management Device on the Maintenance and Management list...

Page 95: ...teps 1 Click Device Management Device on the Maintenance and Management list to enter the page 2 Log in the Cloud P2P account Click and select the region Enter the user name and password on the pop up...

Page 96: ...puter so you can find it in the online device list You can check DDNS and enter parameters to enbale it 5 Check Import to Group 6 Click Add 5 5 3 Partition Operation In the client software click Secur...

Page 97: ...Steps 1 In the client software click Security Control Panel Siren to enter the page Figure 5 8 Siren Operation 2 You can Enable or Close the selected sirens 5 6 Use the Web Client Steps 1 Connect the...

Page 98: ...k User Management Card to enter the management page 2 Click Add and place a card on the card area of the control panel 3 Customize a name for the card in the pop up window 4 Select the card type and c...

Page 99: ...key and II key s functions Combination Keys Settings Select from the drop down list to set combination keys functions 4 Click OK 5 Optional Click to edit the keyfob information 6 Optional Delete a si...

Page 100: ...t connected The Italian user name of admin is admin Table 5 5 User Name of Installer Language User Name Language User Name English installer Russian Italian installatore French installateur Polish ins...

Page 101: ...te The admin the installer and the manufacture cannot be deleted 5 6 4 Check Status After setting the zone repeater and other parameters you can view their status Click Status You can view the status...

Page 102: ...network cable is loose and the panel network is abnormal 2 The panel port has been modified Please add a port to the web address for further access A 1 3 Hik Connect is Offline Fault Description The...

Page 103: ...notice A 2 Mutual Exclusion of Functions A 2 1 Unable to Enter Registration Mode Fault Description Click the panel function key and prompt key invalid Solution The panel is in AP mode Switch the panel...

Page 104: ...Problems While Arming A 4 1 Failure in Arming When the Arming Process is Not Started Fault Description When the panel is arming prompt arming fails Solution The panel does not enable forced arming an...

Page 105: ...shown in table 1 1 A 6 2 Failed to Send Mail during Use Fault Description Check the panel exception log There is mail sending failure Solution The mailbox server has restricted access Please log in to...

Page 106: ...ation code as the login password 2 SMTP login permission is needed to open A 6 5 Failed to Send Mails to Yahoo Fault Description The receiver s mailbox is yahoo Click test inbox and prompt test fails...

Page 107: ...ort Default to use port 25 without encryption or using port 465 if SSL TLS is used Port 587 is mainly used for STARTTLS protocol mode The STARTTLS protocol mode that is usually used by default when se...

Page 108: ...ve through or enter the defense area without alarm Audible Response Trigger the system sound and siren Voice Prompt Zone X alarm Follow Zone The zone acts as delayed zone when it detects triggering ev...

Page 109: ...ce prompt or siren Virtual Zone Keypad Keyfob The system will immediately alarm when it detects triggering event after system armed Audible Response Trigger the system sound and siren Voice Prompt Buz...

Page 110: ...When alarm event occurs The alarm output will be activated after the configured exit enter delay After the configured output delay disarm the control panel or clear alarm Zone Linkage When alarm event...

Page 111: ...ypes Event Types Custom Default 1 client software notification Default 2 alarm receiving center 1 2 Default 3 mobile client Default 4 telephone Alarm and Tamper Life Safety Event System Status Panel M...

Page 112: ...n Code No Yesd Yesd Yesd Adding Editing Level 2 User and Verification Code No Yes Yes No Adding Editing Configuration Data No No Yes No Replacing software and firmware No No No Yes Note a By the condi...

Page 113: ...level 3 can login the controller without the permission assignment of the user level 2 The user level 4 can login the controller only when the user level 2 or level 3 has assigned permissions to the u...

Page 114: ...BA E131 Perimeter Alarm BH R131 Perimeter Alarm Restored BA E134 Entry Exit Alarm BH R134 Entry Exit Alarm Restored TA E137 Device Tampered TR R137 Device Tamper Restored TA E383 Detector Tampered TR...

Page 115: ...ing BC E406 Alarm Clearing CL R441 Stay Arming CD E455 Auto Arming Failed BB E570 Zone Bypassed BU R570 Zone Bypass Restored CT E452 Late to Disarm AT E301 AC Power Loss AR R301 AC Power Restored YT E...

Page 116: ...Expander or Wireless Device Connected UY E334 Wireless Repeater Disconnected UJ R334 Wireless Repeater Connected NT E352 Cellular Data Network Disconnected NR R352 Cellular Data Network Connected NT...

Page 117: ...38 Low Wireless Device Battery Restored YC E354 Uploading Report Failed YK R354 Report Uploading Restored LB E627 Programming Mode Entered LX E628 Programming Mode Exited CI E454 Arming Failed R250 Pa...

Page 118: ...g x According to the configured permission x Alarm Clearing x According to the configured permission x Walk Test x According to the configured permission x Log Query x According to the configured perm...

Page 119: ...ission x Disarming x According to the configured permission x Alarm Clearing x According to the configured permission x Walk Test x According to the configured permission x Log Query x According to th...

Page 120: ...Authentication Code Adding Editing Location x x x Exchange Programing Firmware x x AX Security Control Panel 111...

Page 121: ...UD17056B...

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