HIKVISION AX DS-PWA32-H, Manual, Page: 106 / 121

Solution: Click the link below, and then click "continue" (https://accounts.google.com/b/0/
displayunlockcaptcha).
A.6.4 Failed to Send Mails to QQ or Foxmail
Fault Description:
The receiver's mailbox is QQ or foxmail. Click "Test Inbox" and prompt test fails.
1. Wrong QQ account or password.
Solution:
the password required for QQ account login is not the password used for normal login. The specific
path is: Enter the email account → device → account → to generate the authorization code, and
use the authorization code as the login password.
2. SMTP login permission is needed to open.
A.6.5 Failed to Send Mails to Yahoo
Fault Description:
The receiver's mailbox is yahoo. Click "test inbox" and prompt test fails.
1. The security level of mailbox is too high.
Solution:
Go to your mail account and turn on "less secure sign-in".
A.6.6 Mail Configuration
Table A-1 Mail Configuration
Mail Type Mail Server SMTP Port Protocols Supported
Gmail smtp.gmail.com 587 TLS/STARTTLS (TLS)
Outlook smtp.office365.com 587 STARTTLS (TLS)
Hotmail smtp.office365.com 587 STARTTLS (TLS)
QQ smtp.qq.com 587 STARTTLS (TLSv1.2)
Yahoo smtp.mail.yahoo.com 587 STARTTLS (TLSv1.2)
126 smtp.126.com 465 SSL/TLS
AX Security Control Panel
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