Update
firmware &
retest
YES
Is Ethernet
cable plugged
into both the
MSP & Router?
NO
At router, is
Ethernet cable in
normal port (NOT
PoE or WAN)?
YES
At router, are
LEDs active?
1. Wired Ethernet: “MSP Not Found”
Firmware
up-to-date?
NO
At MSP, are
LEDs active?
YES
MSP Not
Found
YES
NO
Fix & retest
Fix & retest
NO
Use a working port
on router run above
ground test cable
NO
Under
dynamic,
MSP has IP
addresses?
Is the MSP
configured?
Go To Section B
(Next Page)
Go To Section C
(Next Page)
LAN Test
cable, did it
fail?
Replace
cable/verify
distance
NO
YES
YES
YES
NO
Configure MSP
& retest
YES
NO
26
Replace MSP:
HLX-LOC-DSP
Does router
have port
status LEDs?
YES
NO
At router, are
LEDs active?
YES
At MSP, are
LEDs active?
YES
NO
NO
Replace MSP:
HLX-LOC-DSP
