46
2. Wi-Fi Connection: “MSP Not Found” (cont.)
On the MSP, power cycle the MSP (
pg. 22
). When the
OmniLogic boots back up wait 3 minutes & attempt
registration. IF successful, problem is solved. IF
unsuccessful go to 2R.
Setup a mobile hotspot and connect the MSP to that
hotspot (
pg. 23
). Attempt registration. IF still NO IP
addresses, then go to 2S. IF Registration is successful,
contact a network professional
*
.
Power cycle MSP
Register while connected (Hotspot)
*IF IP addresses appear after connecting to a hotspot then the problem is likely related to: Internet
is down, slow Internet speeds, firewall, IP conflict, port prioritization, or parental controls.
NOTE: Mobile hotspot generally rely on cellular service. For best results, make sure
cellular service is 3G or better when conducting a mobile hotspot test.
Step 2Q
Step 2R