Appendix E ProView 7000™ Alarm List
© 2012 Harmonic Inc.
197
ProView 7000 v.2.6, Rev. E
Input failure
Critical
Both source inputs failed.
■
Verify that the cables are properly connected on both ends
■
Verify the reception conditions
■
Consider adjusting the redundancy mode or triggers
Link down
Major
Link down has been detected on the GbE port.
Check:
■
That the cable is properly connected on both ends.
■
That the ports on both ends are enabled.
Low delay stream while
configured to normal
mode
Warning
Low delay stream received while decoder buffer management
mode configured to normal mode. Configure the decoder buffer
management mode to low delay.
Multiplex Backup Port
Activated
Warning
The backup multiplex port has been activated. It is
recommended to revert to the primary port as soon as possible.
MPEG Sync Loss on
Backup Port
Warning
The device cannot sync to the input stream.
Verify that the input contains a valid MPEG transport stream.
MPEG Sync Loss on
Primary Port
Major
The device cannot sync to the input stream.
Verify that the input contains a valid MPEG transport stream.
MPEG TS Input Overflow
Major
The input bitrate is too high.
Contact Harmonic’s help desk.
MPEG TS Output
Overflow
Major
The Output bitrate is too high.
Reduce the bitrate or contact Harmonic’s help desk.
No Genlock Sync
Major
The program cannot be decoded properly since the decoder
could not sync to input Genlock signal.
Verify that the Genlock input is properly wired and that the
decoder display is configured correctly.
No PCR detected
Warning
This may cause AV sync issues.
Check the PCR PID configuration.
Normal stream while
configured to low delay
Warning
Configure the decoder buffer management mode to Normal
Delay.
Packet Loss Detected
After CAM
Major
Packets were dropped by the CAM.
Verify:
■
The input bitrate does not exceed the CAM limit
■
The CAM supports the number of descrambled programs.
■
If the problem persists please contact your CAM vendor.
PER Too High
Warning
Verify reception conditions and wiring.
PID conflict
Major
More than one PID is mapped to the same output PID. Check
the output configuration.
PID Missing on Backup
Port
Warning
No bitrate detected on this PID. Problem originating up stream.
PID Missing on Primary
Port
Major
No bitrate detected on this PID. Problem originating up stream.
Short Description
Severity
Corrective Action
