GE HEALTHCARE CARESCAPE Monitor B450, Technical Manual

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Troubleshooting
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11.8.4 License issues
11.8.5 Other issues
Problem Possible cause Recommended action
Unable to perform a function or
a feature is not available. - A license has not been
purchased for the feature.
- The trial license has expired
for the feature.
- The license is not installed
properly.
See License management chapter.
Unable to view a certain feature
although the license is enabled. The software package in use
does not include the feature in
question. (For example,
Anesthetic agent measurement
is not supported by ICU software
package). 1. Log in to Webmin > Configuration >
Licenses >Software Package.
2. Select the correct option and select
Activate Save .
Unable to upload a license file. - The license file is corrupted.
- The license file is for a patient
monitor with a different serial
number.
Log in to Webmin > Configuration >
Licenses .
- If you have printed license information,
select Software Package and Host
Licensing .
- If you have a license file, select Upload
License .
The wrong software application
is displayed on the patient
monitor. The wrong software application
is activated for the device. 1. To view the software package that is
currently activated, Log in to Webmin
> Configuration >Licenses > Host
Licensing
.
2. Make sure that the desired software
application is displayed under
Currently Active Software Package .
3. If you need to activate a different
software package, access
Configuration > Licenses > Software
Package
.
4. Select the correct option and select
Activate Save .
Problem Possible cause Recommended action
Unable to load settings from a
USB storage device, save a
settings file or a log file to a USB
storage device that is
connected directly to the
patient monitor. The patient monitor cannot
recognize the USB storage
device. Use Webmin on a service PC to load
settings from a USB storage device or to
save the file to a USB storage device.