Quadro4Li Manual II: Administrator's Guide
Administrator’s Menus
Quadro4Li; (SW Version 5.3.x)
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Codes) to create a new trusted PSTN Caller as well as to modify the Call Back destination for the already registered Caller in the Authorized Phones
Database.
Entering the
Permanent Call Back
reconfiguration menu, the system will ask the caller to login by dialing the number and an appropriate password
for the Quadro's extension that is used as login extension in Call Back settings. After entering the login successfully the PSTN callers should follow
the voice instructions for configuring a new entry or reconfiguring the existing entry in Authorized Phone database.
When the system accepts the settings, the corresponding entry will be logged to the Authorized Phones Database. The detected PSTN caller
address must correspond to the one applied by the caller, the ISDN line must be available on the Quadro, there must be network connectivity and
the destination must be reachable. The PSTN caller will then be disconnected from the Quadro's Auto Attendant and the defined Call Back
destination will receive a call from the Quadro within the next 45 seconds. Answering the incoming call, the PSTN caller will be reconnected to the
Quadro's Auto Attendant.
Non-Permanent Call Back
configuration service allows the trusted caller to organize one-time Call Back to the defined PSTN destination. In this
situation, no entry will be logged to the Authorized Phones Database.
By calling Quadro's PSTN number (that is previously routed to the Auto Attendant) and entering the Auto Attendant menu, the caller is able to use
the
*5
menu (see Feature Codes) to modify the Call Back destination for the already registered Caller in the Authorized Phones Database.
The system will ask the caller to login by dialing the number and an appropriate password for the Quadro's extension that is used as login extension
in the Call Back settings. After successful login, the PSTN caller should follow the voice instructions for reconfiguring the existing entry in Authorized
Phone database.
The detected PSTN caller address must correspond to the one applied by the caller, the ISDN line must be available on the Quadro, there must be
network connectivity and the destination must be reachable. The PSTN caller will then be disconnected from the Quadro's Auto Attendant and the
defined Call Back destination will receive a call from the Quadro within the next 45 seconds. Answering the incoming call, the PSTN caller will be
reconnected to the Quadro's Auto Attendant.