Quadro4Li Manual II: Administrator's Guide
Administrator’s Menus
Quadro4Li; (SW Version 5.3.x)
56
The
Edit Scenario
page consists of two pages for menu configurations: The
Main menu
configuration page and the
Submenus
configuration page.
The
Main menu
is the menu where all incoming calls to the certain Auto Attendant will be placed first. The
Submenus
are the supplementary menus
which can be called from the other menus.
Both the
Main menu
and all
Submenus
can call each other. This allows the opportunity to have several index levels for the Auto Attendant. There
are no limitations on the depth and nesting levels of menus.
The
Main menu
page consists of the following components:
Welcome message
indicates the file name used to upload a
new custom Auto Attendant welcome message. The Auto
Attendant
Welcome message
will play only once when callers
enter the Customized Auto Attendant.
Delay after message
requires the delay (in seconds) after
which the
Recurring message
will be played.
Recurring message
indicates the file name used to upload a
new custom Auto Attendant recurring message. The Auto
Attendant
Recurring message
will play after the Attendant
Welcome message
(if it is uploaded).
Play Count
text field indicates the number of times the
corresponding
Recurring message
will be consecutively
played to the caller.
Interval
requires the time period (in seconds) between
consecutively played
Recurring messages
.
Browse
opens the file chooser window to browse for a new
custom welcome or recurring message file.
Press the
Save
button to submit the changes or use
Back
to
keep the initial data.
Fig. II-102: Create scenario-Main menu page
Attention:
The uploaded file needs to be in PCMU (CCITT u-law, 8 kHz, 8 bit Mono) wave format, otherwise the system will prevent uploading it
and the “Invalid audio file, or format is not supported” warning message will appear. The system also prevents uploading if there is not enough
memory available for the corresponding extension and the “You do not have enough space” warning message will appear.
The
Download
and
Remove
links appear only if a file has been uploaded previously. The
Download
link is used to download the message file to
the PC and opens the file-chooser window where the saving location may be specified. The
Remove
link is used to restore the default welcome
message.
The
User Input Options
table is for configuring the action to be taken based on one of the following user choices:
•
User Input
•
Any input other than in the list above
•
No input
The user will press one of the following input options on the phone to activate the corresponding action. The option can be selected after reaching
the Auto Attendant Service and after the
Welcome
and/or
Recurring messages
have been played.
The
User Input
table consists of the following functional buttons:
Add
opens the
Add Option
page where the actions for previously unspecified inputs can be configured.
