Quadro4Li Manual II: Administrator's Guide
Administrator’s Menus
Quadro4Li; (SW Version 5.3.x)
67
Fig. II-120: Authorized Phones Database - Add Entry page
The
Login Extension
drop down list provides all existing extensions on the Quadro. When calling the Quadro Auto Attendant, a trusted user will
automatically be logged in as the selected extension, i.e., the extension number and its password will be automatically submitted by the Quadro
system. The trusted user will directly access the Quadro Auto Attendant services. The SIP settings of the login extension will be used when making
IP calls.
The
Automatically Enter Call Relay Menu
checkbox enables direct access for the trusted user to the Quadro Auto Attendant Call Relay menu. If
the checkbox is not selected, a trusted caller will be directed to the Auto Attendant's main menu, but will still be able to reach Remote Access (Voice
Mailbox of the specified extension) and Call Relay services (see Feature Codes) with no authentication.
Please Note:
Login Extension
drop down list and
Automatically Enter Call Relay Menu
checkbox have no sense for Auto Attendant with custom
scenario configured (see
The
Description
text field allows entering an optional comment.
Callback Settings
The
Enable Callback
checkbox selection gives the possibility for a specified trusted caller to use the Instant Call Back service (see chapter
The
Callback
Call Type
drop down list includes possible callback call types (PBX, PSTN, SIP and Auto).
The
Callback Destination
text field requires the destination number where Quadro should instantly call back to. The value inserted in this field is
dependent on the selected callback call type: for
PBX
, extension number is required, for
SIP
, the SIP address is requires and for
PSTN
, a PSTN
number is required.
Auto
is used for undefined call types: destination (independent on whether it is a PBX number, SIP address or PSTN number)
will be reached through
table. If this field is left empty, the callers address will be implied as a callback destination.
Please Note:
The Call Back service is functional and enabled only for PSTN callers.
To Add an Authorized phone to the database
1.
Enter the desired
Auto Attendant Settings
page.
2.
Select
Edit Authorized Phones Database
to enter the
Authorized Phones Database
page.
3.
Press the
Add
button on the
Authorized Phones Database
page. The
Add Entry
page will appear in the browser window.
4.
Choose the call type and enter a caller address in the corresponding text field.
5.
Select a
Login Extension
and the
Automatically Enter Call Relay Menu
checkbox (if required).
6.
Enable
Call Back
service if required and define a
Call Back Destination
in the same named field.
7.
Fill in an optional
Description
in the appropriate field, if required.
8.
Press
Save
to submit the settings.
To Delete an Authorized phone from the database
1.
Enter the desired
Auto Attendant Settings
page.
2.
Select
Edit Authorized Phones Database
to enter the
Authorized Phones Database
page.
3.
To remove an authorized phone(s), select one or more checkboxes of the corresponding records that should be deleted from the
Authorized Phones Database
table. Press
Select all
if all records should be deleted.
4.
Press the
Delete
button on the
Authorized Phones Database
page.
5.
Confirm the deletion by clicking on
Yes
or cancel the action by clicking on
No
.
Call Back Services
With
Call Back
service, PSTN callers can save a call charge when calling to and through Quadro. Quadro provides the possibility of creating a list of
those trusted PSTN callers that are allowed to make free of charge calls to Quadro's Auto Attendant or through its Call Relay menu to the third party
IP or PSTN destination. Two types of Call Back services are available on the Quadro:
Pre-configured Call Back
and
Remote Call Back
Configuration
.
Pre-Configured Call Back
For
Pre-configured Call Back
, a list of trusted PSTN callers must be configured in the Quadro's Authorized Phones Database using Web
Management. The Call Back service should be enabled and a valid callback destination should be specified for each PSTN caller.
To use
Pre-configured Call Back
, the PSTN caller registered in the Authorized Phones Database simply calls to the PSTN number attached to the
Quadro from the global PSTN network. Let the call to ring twice and then hang up. Call Back will be instantly activated, and Quadro will call back to
the defined Call Back destination. By answering the incoming call the PSTN party will be connected to the Auto Attendant menu.
Remote Call Back
The
Remote Call Back Configuration
service is used by authorized PSTN caller to configure or reconfigure by an authorized PSTN caller using a
phone and calling to the Quadro's Auto Attendant. Remote Call Back Configuration is divided into two modes accessible from the Quadro's Auto
Attendant:
Permanent Call Back
and
Non-Permanent Call Back
.
Please Note:
Remote Call Back Configuration services are only available when the
Automatically Enter Call Relay Menu
checkbox is disabled in
Authorized Phones Database for the trusted user.
Permanent Call Back
service allows the callers registered in the Authorized Phones Database to create a new trusted PSTN Caller with Call Back
enabled. They can also modify the Call Back destination of an existing PSTN Caller in the Authorized Phones Database. By calling Quadro's PSTN
number (that is previously routed to the Auto Attendant) and entering the Auto Attendant menu, the caller can use the
code (see Feature
