Maintaining the Printer
5.2 Correcting Simple Problems
•
No reverse paper feed.
)
Make sure that you are not at the end of the paper.
)
Make sure that the printer is in the pause state.
)
Make sure that the paper is not damaged.
)
Make sure that you have set the printer for tractor feeding.
)
Make sure that the backward motion feature (in Set-up) is enabled.
•
Paper is not positioned at perforation for tear-off feature.
)
Make sure that the printer is in the Pause state. If the Ready indicator
is On, press the Ready switch.
)
If the platen has been moved by hand, reload the paper. Make sure
that you use a complete form for the first sheet.
)
Select the correct form length using the Set-up feature.
)
Reset top of form by performing a Parking function.
)
Check that the rear paper cover is in the raised position with the prop
correctly set.
•
Printhead carriage does not move smoothly.
)
Examine the paper pathway. Remove any obstructions.
)
Check that all packaging material has been removed.
)
Examine the printhead carriage bar (the round bar on which the
printhead moves). Is it dirty? If so, clean it with an oil-lubricated soft
cloth. Do not use water or cleaners containing solvents.
)
Examine the carriage area for obstructions. Remove, where necessary.
•
Carriage does not move; Fault indicator flashes.
)
Examine the paper pathway. Remove any obstructions. Press the
Ready switch when the paper pathway is cleared.
•
Feeding mode cannot be switched (all lights flash, and Fault light
is off).
)
Unload paper (Fault light must be on).
•
Specific continuous media causes paper jam when feeding is
reversed.
)
Disable the Backward Motion feature in Set-up.
Maintaining the Printer 5–5
