
Getting Help
197
16
Getting Help
Obtaining Assistance
CAUTION:
If you need to remove the computer cover, first disconnect the modem
cable and all power cables from electrical outlets.
If you experience a problem with your computer, you can complete the
following steps to diagnose and troubleshoot the problem:
1
See "Troubleshooting Software and Hardware Problems" on page 149 for
information and procedures that pertain to the problem your computer is
experiencing.
2
See "Dell Diagnostics" on page 113 for procedures on how to run Dell
Diagnostics.
3
Fill out the "Diagnostics Checklist" on page 202.
4
Use Dell's extensive suite of online services available at Dell Support
(
support.dell.com
) for help with installation and troubleshooting
procedures. See "Online Services" on page 198 for a more extensive list of
Dell Support online.
5
If the preceding steps have not resolved the problem, see "Contacting
Dell" on page 203.
NOTE:
Call Dell Support from a telephone near or at the computer so that the
support staff can assist you with any necessary procedures.
NOTE:
Dell's Express Service Code system may not be available in all countries.
When prompted by Dell's automated telephone system, enter your Express
Service Code to route the call directly to the proper support personnel. If you
do not have an Express Service Code, open the
Dell Accessories
folder,
double-click the
Express Service Code
icon, and follow the directions.
For instructions on using Dell Support, see "Technical Support and Customer
Service" on page 198.
NOTE:
Some of the following services are not always available in all locations
outside the continental U.S. Call your local Dell representative for information on
availability.
Summary of Contents for Vostro 1500
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Vostro 1500 Owner s Manual Model PP22L ...
Page 14: ...14 Contents ...
Page 20: ...20 Finding Information ...
Page 36: ...36 About Your Computer ...
Page 52: ...52 Using the Display ...
Page 58: ...58 Using the Keyboard and Touch Pad ...
Page 94: ...94 Using ExpressCards ...
Page 108: ...108 Setting Up and Using Networks ...
Page 112: ...112 Securing Your Computer ...
Page 183: ...Adding and Replacing Parts 183 1 captive screws 2 2 Mini Card cover 1 2 ...
Page 192: ...192 Adding and Replacing Parts ...
Page 194: ...194 Dell QuickSet Features ...
Page 204: ...204 Getting Help ...
Page 214: ...214 Specifications ...
Page 224: ...224 Appendix ...
Page 242: ...242 Glossary ...