Dell Vostro 1500, Owner'S Manual

Page: 136 / 250

136
Troubleshooting
(your program may require an upgrade) to scan the computer and remove
spyware. For more information, go to support.dell.com and search for the
keyword spyware .
R
U N T H E
D
E L L
D
I A G N O S T I C S
—
If all tests run successfully, the error condition
is related to a software problem (see "Dell Diagnostics" on page 113).
Memory Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
I
F YOU R EC E I V E A N I N S U F F I C I E N T M E M O R Y ME S S A G E
—
• Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.
• See the software documentation for minimum memory requirements. If
necessary, install additional memory (see "Memory" on page 172).
• Reseat the memory modules to ensure that your computer is successfully
communicating with the memory (see "Memory" on page 172).
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 113).
I
F YOU E XP E R I E N CE O T H E R M EM O RY P RO B L E M S
—
• Reseat the memory modules to ensure that your computer is successfully
communicating with the memory (see "Memory" on page 172).
• Ensure that you are following the memory installation guidelines (see
"Memory" on page 172).
• Ensure that the memory you are using is supported by your computer. For
more information about the type of memory supported by your computer,
see "Memory" on page 172.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 113).
Network Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
C
H E C K T H E N E TW O R K CA BLE C O N N E CT O R
—
Ensure that the network cable is
firmly inserted into both the network connector on the back of the computer
and the network jack.