Dell Vostro 1500, Owner'S Manual

Page: 147 / 250

Troubleshooting
147
Windows Vista:
1 Click the Windows Vista start button , and right-click Computer .
2 Click Properties
→
Device Manager .
NOTE:
The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to enter the Device Manager.
3
Right-click the device for which the new driver was installed and click
Properties .
4
Click the
Drivers
tab
→ Roll Back Driver
.
If Device Driver Rollback does not resolve the problem, use System Restore
(see "Restoring your Microsoft Windows Operating System" on page 150) to
return your computer to the operating state that existed before you installed
the new driver.
Using the Drivers and Utilities Media
If using Device Driver Rollback or System Restore (see "Restoring your
Microsoft Windows Operating System" on page 150) does not resolve the
problem, reinstall the driver from your Drivers and Utilities media.
1 With the Windows desktop displayed, insert your Drivers and Utilities
media.
If this is your first time to use your
Drivers and Utilities media, continue
to step 2. If not, proceed to step 5.
2
When the Drivers and Utilities installation program starts, follow the
prompts on the screen.
NOTE:
In most cases, the
Drivers and Utilities
program starts running
automatically. If it does not, start Windows Explorer, click your media drive
directory to display the media contents, and then double-click the autorcd.exe
file.
3 When the InstallShield Wizard Complete window appears, remove the
Drivers and Utilities disc and click Finish to restart the computer.
4 When you see the Windows desktop, reinsert the Drivers and Utilities
disc.