Dell Vostro 1500, Owner'S Manual, Page: 134 / 250

134
Troubleshooting
A program is designed for an earlier Microsoft
®
Windows
®
operating
system
R
U N T H E
P
RO GRA M
C
O M P A T I B I L I T Y
W
I Z A RD
—
Windows XP :
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1 Click Start
→
All Programs
→
Accessories
→
Program Compatibility
Wizard
→
Next .
2 Follow the instructions on the screen.
Windows Vista :
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1 Click Start
→
Control Panel
→
Programs
→
Use an older program
with this version of Windows.
2 In the welcome screen, click Next .
3
Follow the instructions on the screen.
A solid blue screen appears
T
U RN T H E CO M P U T E R O F F
—
If you are unable to get a response by pressing a
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.
Dell MediaDirect problems
C
H E C K T H E
D
E L L
M
E D I A
D
I R E C T H E L P F I L E F O R I N F O R M A T I O N
—
Use the
Help
menu to access Dell MediaDirect Help.
T
O PL AY M O VI E S W I T H
D
E L L
M
E D I A
D
I R E C T
,
YO U M U S T H A V E A
DVD
D R I V E A N D
T H E
D
E L L
DVD P
L A Y E R
—
If you purchased a DVD drive with your computer,
this software should already be installed.
V
I D E O
Q
U A L I T Y P R O B L E M S
—
Turn off the
Use Hardware Acceleration
option.
This feature takes advantage of the special processing in some graphics cards
to reduce processor requirements when playing DVDs and certain types of
video files.