Troubleshooting: Dell Precision M6400 Service Manual
file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM]
Optical drive problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive
or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Adjust the Windows volume control —
Click the speaker icon in the lower-right corner of your screen.
Ensure that the volume is turned up by clicking the slidebar and dragging it up.
Ensure that the sound is not muted by clicking any boxes that are checked.
Check the speakers and subwoofer —
See
Sound and Speaker Problems
.
Problems writing to an optical drive
Close other programs —
The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error
occurs. Try closing all programs before you write to the optical.
Turn off standby mode in Windows before writing to a disc —
For information about setting power options, see the
Dell™ Technology Guide
at
support.dell.com
. You can also search for
the keyword
standby
in Windows Help and Support for information on power management modes.
Hard drive problems
Run Check Disk —
Windows XP
:
1. Click
Start and click My Computer
.
2. Right-click
Local Disk C:
.
3. Click
Properties
®
Tools
®
Check Now
.
4. Click
Scan for and attempt recovery of bad sectors and click Start
.
Windows Vista
:
1. Click
Start
and click
Computer
.
2. Right-click
Local Disk C:
.
3. Click
Properties
®
Tools
®
Check Now
.
The
User Account Control
window may appear. If you are an administrator on the computer, click
Continue
;
otherwise, contact your administrator to continue the desired action.
4. Follow the instructions on the screen.
IEEE 1394 Device Problems
CAUTION:
Before working inside your computer, read the safety information that shipped with your
computer. For additional safety best practices information, see the Regulatory Compliance Homepage on
www.dell.com at: www.dell.com/regulatory_compliance.
NOTE:
Your computer supports only IEEE 1394a standard.
