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Dell 2135 Color Laser, Troubleshooting Manual

The Dell 2135 Color Laser Troubleshooting Manual is a comprehensive resource designed to help users resolve any issues they may encounter with their printer. This manual is available for free download from manualshive.com, providing users with easy access to expert troubleshooting guidance and support.

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 Installing the Toner Cartridges and Print Head Device (PHD) Unit  

  

Installing the Toner Cartridges 

 

  

Installing the PHD Unit 

 

 

 

 

 

Installing the Toner Cartridges  

 

 

1.

Open the side cover.  
 

  

 

 

2.

Completely pull out and remove the four ribbons.  
 

  

 

 

3.

Press and slide the blue latches of the four toner cartridges to the locked position.  
 

  

 

 

4.

Close the side cover.  
 

  

 

CAUTION: 

Before performing any of the following procedures, read and follow the safety instructions in your 

Product Information Guide

.

 

NOTICE: 

To protect the drums of the Print Head Device (PHD) against bright light, close the front cover within three minutes. If the front cover remains 

open for more than three minutes, the print quality may deteriorate.

 

NOTICE: 

Ensure that nothing touches or scratches the surface (black-colored film) of the belt unit. Scratches, dirt, or oil from your hands on the film of 

the belt unit may affect the print quality.

Summary of Contents for 2135 Color Laser

Page 1: ...ed with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 and in applicable FAR provisions Dell Inc One Dell Way Round Rock Texas 78682 USA November 2008 Rev A02 Finding Information About Your Printer Installing the Toner Cartridges and P...

Page 2: ...ge 1 Admin Menu 1 Admin Reports 1 Administrator Password 1 Alert Tone 1 2 3 All Tones 1 2 Altitude 1 Answer Machine Fax 1 Appendix 1 Apply New Settings 1 Asset Tag Number 1 Assigning IP address 1 Authenticate Error Trap 1 Auto Clear Alert Tone 1 2 Auto Exposure 1 2 3 4 5 6 Auto Exposure Level 1 2 3 4 Auto Log Print 1 2 3 Auto Rec Ans Fax 1 Auto Rec Fax 1 Auto Rec Fax Tel 1 Auto Receive Answer Fax ...

Page 3: ...ter 1 Carbonless copy paper 1 CCP 1 Center output tray 1 Change System settings 1 Changing the settings of menu item 1 Choosing the Right Cable 1 Clean Developer 1 Clearing 1 2 3 Clearing jam 1 From ADF 1 From fuser 1 From single sheet feeder 1 From tray 1 Clock Settings 1 2 Coated 1 2 3 4 5 Coated Thick 1 2 3 4 5 Collated 1 2 3 Color 1 2 3 4 5 Color Mode Limitation 1 Color Reg Adjust 1 Color Regi...

Page 4: ...tact Dell Support at 1 2 Contact Person 1 contacting Dell 1 Contacting service 1 Contrast 1 2 3 Copy Color Balance 1 2 Copy Defaults 1 2 Copy Job Tone 1 2 Copy Printer Settings 1 2 3 4 Copy Printer Settings Report 1 Copy Service Lock Set 1 2 Copy Settings 1 Country 1 2 3 Cover 1 Covers 1 2 3 4 Covers Thick 1 2 3 4 5 Cumulative Color Page Count 1 Cumulative Monochrome Page Count 1 Custom Reduce Enl...

Page 5: ...Direct Fax 1 Disabling Panel Lock 1 Discard Size 1 2 3 Display Popup 1 Display problem 1 DL 1 DNS 1 2 Document cover 1 Document glass 1 Document Size 1 2 3 4 5 6 7 Draft Mode 1 2 3 Driver 1 Drivers and utilities CD 1 DRPD 1 DRPD Pattern 1 2 3 Drum Refresh 1 E ECM 1 2 3 Edit Print User Registration 1 E Mail Address 1 2 E Mail Alert 1 2 3 4 5 E Mail Alert Settings 1 2 E Mail Alert Setup 1 E mail Ale...

Page 6: ...ver Page 1 2 3 4 Fax Defaults 1 2 3 Fax Forward Error Print 1 2 Fax Forward Number 1 2 Fax Forward Print 1 2 Fax Fwd Err Print 1 Fax Fwd Number 1 Fax Fwd Print 1 FAX Group 1 2 Fax Header 1 2 3 Fax Header Name 1 2 3 Fax Number 1 2 3 Fax Pending 1 2 Fax Protocol 1 2 Fax Service Lock Set 1 2 Fax Settings 1 2 3 4 FAX Speed Dial 1 2 Fax Transmit 1 2 File Format 1 2 3 Finding Information 1 Firmware Vers...

Page 7: ...ump 1 2 3 Host I F 1 Host Name 1 2 How to install option 1 How to remove option 1 How to replace retard roller 1 How to set up 1 HTTP 1 2 I ID 1 2 Identifying print media 1 Identifying print paper 1 Image Compression 1 2 Impression Number 1 Init Print Meter 1 Initialize NIC NVM and restart printer 1 Initialize PrintMeter 1 Installing Printer drivers 1 Installing retard roller in tray 1 Installing ...

Page 8: ...1 Legal 1 Letter 1 Lighter Darker 1 2 3 4 5 6 7 8 Line Monitor 1 2 3 Line Termination 1 2 3 Line Type 1 2 3 Liquid crystal display 1 Loading an envelope 1 Loading letterhead 1 Loading print media 1 In the tray 1 1 Single Sheet Feeder 1 Local printing 1 Location 1 2 Low Toner Tone 1 2 LPD 1 2 3 4 M Machine Ready Tone 1 2 Maintenance 1 Margin Left Right 1 2 3 4 5 Margin Middle 1 2 3 4 5 Margin Top B...

Page 9: ...2 3 N NCR 1 Network 1 Network Firmware Version 1 New Password 1 No carbon required 1 No of Sheets 1 Non Copy Job Tone 1 2 Non Dell Toner 1 2 3 Number of Copies 1 Number pad 1 O OCR 1 OnHook 1 Online Help 1 2 Operation 1 Operator panel 1 2 Button 1 Optical character recognition 1 Option problem 1 Order Supplies at 1 2 Ordering printer supplies 1 Ordering supplies 1 Orientation 1 2 3 Original Type 1...

Page 10: ...et 1 2 Panel Select Tone 1 2 Panel Settings 1 2 Panel settings page 1 2 Paper 1 2 Characteristics 1 Curl 1 Fiber content 1 Grain direction 1 Moisture content 1 Smoothness 1 Weight 1 Paper Density 1 2 3 Paper jam location 1 Paper Size 1 2 3 Paper Type 1 Paper Used 1 Parts name 1 Password 1 Pause button 1 PCL 1 Font 1 PCL 5 PCL 6 1 PCL Fonts List 1 2 PCL Macro List 1 2 PCL Settings 1 2 PDL 1 Permit ...

Page 11: ...ix Dial 1 2 3 Prefix Dial Num 1 Prefix Dial Number 1 2 Premier 1 Print and hold function 1 Print cartridge level 1 Print ID 1 2 3 Print Language 1 Print media 1 2 Dimensions 1 Source 1 2 Print Meter 1 2 Print quality guarantee 1 Print Server Reports 1 Print Server Settings 1 2 3 4 Print Server Setup Page 1 Print side 1 2 Print Text 1 2 3 Print User Limitation 1 Print User Settings 1 Print Volume 1...

Page 12: ... letterhead 1 Printing problem 1 Printing Speed 1 Printing Status Window 1 Processor Speed 1 Product Information Guide 1 Proof Print 1 2 Protocol Monitor 1 2 Q Quantity 1 2 3 R RAM Disk 1 2 3 RARP 1 Receive Mode 1 2 3 Recommended paper 1 Redial Attempts 1 2 3 Redial Delay 1 2 3 Reduce Enlarge 1 2 3 Re enter Password 1 Refresh 1 Regular 1 Relative humidity 1 Remote Rcv Tone 1 Remote Receive 1 2 3 R...

Page 13: ...rmation 1 Scalable font 1 Scan Defaults 1 2 3 Scan Service Lock Set 1 2 Scan to Application 1 Scan to E mail 1 Scan To Network 1 Scan to Network 1 2 3 Search PhoneBook 1 Secure Print 1 Del after Print 1 2 Delete 1 2 Print and Save 1 2 Secure print 1 Secure Receive 1 Secure Receive Set 1 2 Secure Settings 1 2 3 4 Select Reorder URL 1 Select Tray 1 2 3 Selecting letterhead 1 Selecting paper 1 Select...

Page 14: ...MP 1 SNMP Agent 1 2 3 SNMP Configuration 1 SNMP UDP 1 Software update 1 Speed Dial 1 2 3 SSF Paper Size 1 2 3 4 SSF Paper Type 1 2 3 4 Status Monitor Console 1 Status of printer supplies 1 Storage 1 Storage humidity range 1 Store Print 1 Stored Documents 1 2 Stored Print 1 Storing consumables 1 Storing print media 1 2 3 Straightest lines 1 Subnet Mask 1 Substitute Tray 1 2 3 support contacting Del...

Page 15: ... Notification IP 1 Tray 1 1 2 Tray 1 Custom Size X 1 Tray 1 Custom Size Y 1 Tray 1 Paper Size 1 Tray 1 Paper Type 1 Tray Settings 1 2 3 4 5 Troubleshooting 1 Turn on 1 Typeface 1 U Unacceptable paper 1 UNITED STATES GOVERNMENT RESTRICTED RIGHTS 1 Upper Limit for Color Print 1 Upper Limit for Monochrome Print 1 USB 1 USB port 1 2 3 USB Printing 1 User Setup Disk Creating Tool 1 Using Dell Printer C...

Page 16: ...onnector 1 2 3 4 Warranty 1 Warranty information 1 Web Link Customization 1 2 White sheet 1 Width guide 1 WINS 1 2 Wired Network 1 Ethernet 1 Initialize NVM 1 IP Filter 1 Protocol 1 TCP IP 1 Y Yellow terminator 1 ...

Page 17: ...ines 135 Loading Print Media 147 Operator Panel 163 Printer Settings 167 Understanding the Tool Box Menus 175 Understanding the Menus 219 Understanding Your Printer Software 281 Printing 287 Copying 295 Scanning 311 Faxing 337 Understanding Fonts 373 Clearing Jams 383 Troubleshooting Guide 397 Installing Printer Drivers 441 Setting Up for Shared Printing 453 Maintaining Your Printer 459 Removing t...

Page 18: ...l In the Menu mode scrolls through menus or items l To enter numbers or passwords press these buttons 6 Start button l Starts copying scanning or faxing 7 Number pad l Enters the characters and numbers for example for the Phone Book and passwords 8 Redial Pause button l Enters a pause l Redial the last telephone number you called 9 Cancel button l In the Menu mode returns to the standby mode witho...

Page 19: ...rams Dell Printers Additional Color Laser Software Quick Launch Utility The Quick Launch Utility dialog box opens 2 Click the Tool Box button The Tool Box dialog box opens 3 Select the printer from Printer Name The Tool Box opens 4 Click the Printer Settings Report tab 5 Select Reports from the list at the left side of the page The Reports page is displayed 6 Click the Panel Settings button The pa...

Page 20: ...version of the controller Network Firmware Version Displays the NIC version MCU Firmware Version Displays the version of the Machine Control Unit MCU firmware Printing Speed Color Displays the speed for color printing Printing Speed Monochrome Displays the speed for monochrome printing System Settings Power Saver Timer Mode 1 Displays the amount of time before the printer enters the power saver ti...

Page 21: ...t and Proof Print features Substitute Tray Displays an indication to use paper of a different size when the paper that is loaded in the specified tray does not match the paper size settings for the current job mm inch Displays the measurement unit used on the operator panel Clock Settings Date Format Displays the selected date format The default is yy mm dd Time Format Displays the selected time f...

Page 22: ...ession level Margin Top Bottom Displays the value of the top and bottom margins Margin Left Right Displays the value of the left and right margins Margin Middle Displays the value of the middle margin TIFF File Format Displays the TIFF file format TIFF V6 or TTN2 Image Compression Displays the image compression level Max E Mail Size Displays the maximum size of e mail that can be sent Fax Defaults...

Page 23: ...Displays the interval between transmission attempts Redial Attempts Displays the number of redial attempts Redial Delay Displays the redial interval Junk Fax Setup Displays whether to reject faxes sent from unwanted stations Remote Receive Displays whether to receive faxes by pressing a remote receive code on the external telephone Remote Rcv Tone Displays the tone to start Remote Receive Fax Head...

Page 24: ...or panel to the defaults when no additional settings are made 1 minute 2 minutes 3 minutes 4 minutes Alert Tone Panel Select Tone Low Emits a tone at the specified volume when the operator panel input is correct Medium High Off Does not emit a tone when the operator panel input is correct Panel Alert Tone Low Emits a tone at the specified volume when the operator panel input is incorrect Medium Hi...

Page 25: ...ate RAM for the disk file system Secure Print and Proof Print jobs will abort and be recorded to the job log 50MBytes Allocates RAM for the disk file system automatically 100MBytes 150MBytes Substitute Tray Off No tray size substitute accepted Larger Size Substitutes paper of next largest size When there is no larger paper size the printer substitutes paper of nearest size Nearest Size Substitutes...

Page 26: ...nsity settings Light Apply New Settings After you complete the settings press the Apply New Settings button to apply the changes Restart printer to apply new settings Press the Restart printer to apply new settings button to apply the changes Auto Registration Adjustment Off Does not perform color registration automatically On Performs color registration automatically Auto Correct Click Start to p...

Page 27: ...inter to apply new settings Press the Restart printer to apply new settings button to apply the changes System Section Initializes system parameters User Fax Initializes the fax number entries in the Address Book User Scan Initializes the e mail and server address entries in the Address Book CAUTION When Non Dell toner cartridge is used the printer may be severely damaged and may not be covered by...

Page 28: ...s Subnet Mask Manually sets the subnet mask It is specified using the format nnn nnn nnn nnn Each octet that makes up nnn nnn nnn nnn is a value in the range of 0 to 255 255 255 255 255 cannot be specified as the subnet mask Gateway Address Manually sets the gateway address It is specified using the format nnn nnn nnn nnn Each octet that makes up nnn nnn nnn nnn is a value in the range of 0 to 254...

Page 29: ...er using the FTP protocol Computer Stores the scanned image on a computer using the Server Message Block SMB protocol File Format PDF Saves the scanned image in PDF Multi Page TIFF Saves the scanned image in Multi Page TIFF TIFF Saves the scanned image in TIFF JPEG Saves the scanned image in JPEG Color Black White Scans in black and white mode GrayScale Scan in grayscale mode Color Scans in color ...

Page 30: ...l Size 50 16384 Sets the maximum size of e mail that can be sent within the range of 50 K bytes to 16384 K bytes The default is 2048 K bytes 2048 Apply New Settings After you complete the settings press the Apply New Settings button to apply the changes Restart printer to apply new settings Press the Restart printer to apply new settings button to apply the changes Resolution Standard Improves the...

Page 31: ...ed S2 Sets the document type to Coated S2 Recycled S2 Sets the document type to Recycled S2 Reduce Enlarge Custom Sets the default enlargement reduction ratio to the custom size 200 Sets the default enlargement ratio when you set the default measurement unit to millimeter A5 A4 141 A5 B5 122 100 Does not enlarge or reduce the size of a copied image B5 A5 81 Sets the default reduction ratio when yo...

Page 32: ...ce level of medium density magenta The default is 0 0 Color Balance Magenta High 3 3 Sets the color balance level of high density magenta The default is 0 0 Color Balance Cyan Low 3 3 Sets the color balance level of low density cyan The default is 0 0 Color Balance Cyan Mid 3 3 Sets the color balance level of medium density cyan The default is 0 0 Color Balance Cyan High 3 3 Sets the color balance...

Page 33: ... 8 seconds 8 Redial Attempts 0 13 Specifies the number of redial attempts to make when the destination fax number is busy within the range of 0 to 13 The default is 3 3 Redial Delay 1 15 Specifies the interval between redial attempts within the range of 1 to 15 minutes The default is 1 1 Junk Fax Setup On Rejects faxes sent from unwanted numbers by accepting faxes only from the fax numbers registe...

Page 34: ...ort after a fax transmission Fax Broadcast Print Always Prints a transmission report after every fax transmission Print On Error Prints a transmission report only when an error occurs Print Disable Does not print a transmission report after a fax transmission to multiple destinations Fax Protocol Print Always Prints a protocol monitor report after every fax transmission Print On Error Prints the p...

Page 35: ...he REGI CLUTCH Confirm that you can hear the clutch clicking Dispense Motor Check Yellow Click Start to operate the dispense motor for each toner cartridge Confirm the motor sound Dispense Motor Check Magenta Dispense Motor Check Cyan Dispense Motor Check Black Play of Sound Plays back through your computer s speakers a recording of the normal sound for the currently selected Machine Check item St...

Page 36: ...r the toner in a new toner cartridge Values Back to Contents Page Developer Stir Mode Click Start to stir the toner CAUTION Using the Refresh Mode consumes extra toner Toner Refresh Mode Yellow Click Yellow to clean the yellow cartridge Magenta Click Magenta to clean the magenta cartridge Cyan Click Cyan to clean the cyan cartridge Black Click Black to clean the black cartridge PHD Refresh Mode PH...

Page 37: ...e user defaults and select settings for individual print jobs Using the COPY Menus Use the COPY menus to configure a variety of copy features Number of Copies Purpose To select the number of copies from 1 to 99 Color Purpose To select color or black and white copying Values Select Tray Purpose To specify the input tray Values SSF Paper Size Purpose To specify the default paper size of the single s...

Page 38: ...e sheet feeder Plain Plain Thick Covers Covers Thick Label Coated Coated Thick Recycled Envelope Plain S2 Plain Thick S2 Covers S2 Covers Thick S2 Coated S2 Recycled S2 NOTE SSF Paper Type is displayed only when print media is inserted in the single sheet feeder 100 Stmt Ltr 129 1 A5 B5 122 2 Stmt Lgl 154 1 A5 A4 141 2 200 Custom 100 50 Ldgr Ltr 64 1 A4 A5 70 2 Lgl Ltr 78 1 B5 A5 81 2 1 These opti...

Page 39: ...documents with text Auto A4 Letter B5 A5 Executive Folio Legal NOTE When Auto is selected the printer assumes that the document size is the size of the print media loaded in the tray 1 or single sheet feeder Normal Works well with standard typed or printed documents Darker1 Works well with light print or faint pencil markings Darker2 Darker3 Lighter3 Works well with dark print Lighter2 Lighter1 No...

Page 40: ...ion to lighten the color of the copy On Suppresses the background to enhance text Off Does not suppress the background Off Does not perform multiple up printing Auto Automatically reduces the original pages to fit onto one sheet of paper ID Copy Prints the original pages onto one sheet of paper in the original size Manual Prints the original pages onto the one sheet of paper in the size specified ...

Page 41: ...nd suppression level to Higher 2 Yellow Low Dens Sets the color balance level of low density yellow Yellow Med Dens Sets the color balance level of medium density yellow Yellow High Dens Sets the color balance level of high density yellow Magen Low Dens Sets the color balance level of low density magenta Magen Med Dens Sets the color balance level of medium density magenta Magen High Dens Sets the...

Page 42: ...ook Selects an e mail address from the Address Book Group E Mail Selects an e mail address from the registered e mail groups Search Address Allows you search for an e mail address or group address and specify it as the e mail recipient From Specifies the sender using either of the following l Enter E mail l Address Book Server Stores the scanned image on a server using the FTP protocol Search Addr...

Page 43: ...actory default values Normal Works well with standard typed or printed documents Darker1 Works well with light print or faint pencil markings Darker2 Darker3 Lighter3 Works well with dark print Lighter2 Lighter1 Normal Does not make the scanned image sharper or softer than the original Sharper Makes the scanned image sharper than the original Softer Makes the scanned image softer than the original...

Page 44: ...g items in addition to the items under the SCAN menu Auto Expo Level Purpose To specify the default background suppression level Values On Suppresses the background to enhance text Off Does not suppress the background 0 1 inch 2 mm Specify the value in increments of 0 1 inch 1 mm 0 0 2 0 inch 0 50 mm 0 1 inch 2 mm Specify the value in increments of 0 1 inch 1 mm 0 0 2 0 inch 0 50 mm 0 0 inch 0 mm ...

Page 45: ... the Phone Book Up to 200 speed dial codes can be registered in the Phone Book Phone Book Purpose To select a fax number from the Phone Book Add PhoneBook Entry Purpose NOTE TIFF V6 Sets the default TIFF file format to TIFF V6 TTN2 Sets the default Tiff file format to TTN2 NOTE Medium Sets the image compression level to Medium Low Sets the image compression level to Low High Sets the image compres...

Page 46: ...or documents with normal sized characters Fine Suitable for documents containing small characters or thin lines or documents printed using a dot matrix printer Super Fine Suitable for documents containing extremely fine detail The Super Fine mode is enabled only if the remote machine also supports the Super Fine mode See the notes below Photo Suitable for documents containing photographic images N...

Page 47: ... as Secure Print and Proof Print Secure Print Purpose To print confidential jobs The printer can hold the job in memory until you arrive at the printer and type the password on the operator panel Values Off Does not receive faxes using Polling Receive On Receives faxes using Polling Receive Off Does not send a fax at a later time On Sends a fax at a later time NOTE A maximum of 19 delayed fax jobs...

Page 48: ...To list the status of pending fax jobs Using the SETUP Menus Defaults Settings Use Defaults Settings to modify the COPY SCAN or FAX menu defaults Tray Settings Use the Tray Settings menu to define the print media loaded in the tray 1 Tray 1 Purpose To specify the paper loaded in the tray 1 Values Del after Print Prints the job and then deletes it from print memory Delete Deletes the job from print...

Page 49: ... Fonts Printing a Font Sample List PCL Macro List Purpose To print the information on the downloaded PCL macro Job History Purpose Paper Type Recycled Envelope Plain S2 Plain Thick S2 Covers S2 Recycled S2 Paper Size A4 A5 B5 Letter Folio Legal Executive Monarch Monarch LEF DL DL LEF C5 Envelope 10 Custom Size Display Popup On Displays a popup message that prompts to set Paper Type and Paper Size ...

Page 50: ... printer features Phone Book Use the Phone Book menu to configure the speed dial and group dial settings Speed Dial Purpose To store up to 200 frequently dialed numbers in speed dial locations Group Dial Purpose To create a group of fax destinations and register it under a two digit dial code Up to 6 group dial codes can be registered Print Language Purpose To specify the settings for PCL PCL Use ...

Page 51: ...enotes country specific factory default values NOTE Selecting a custom size for the paper size prompts you to enter a custom length and width Portrait Prints text and graphics parallel to the short edge of the paper Landscape Prints text and graphics parallel to the long edge of the paper Courier Courier It Courier Bd Courier BdIt LetterGothic LetterGothic It LetterGothic Bd Albertus Md Albertus X...

Page 52: ...TCBookmanDm It HelveticaNr HelveticaNr Ob HelveticaNr Bd HelveticaNrBdOb N C Schbk Roman N C Schbk It N C Schbk Bd N C Schbk BdIt ITC A G Go Bk ITC A G Go BkOb ITC A G Go Dm ITC A G Go DmOb ZapfC MdIt ZapfDingbats CG Times CG Times It CG Times Bd CG Times BdIt Univers Md Univers MdIt Univers Bd Univers BdIt Univers MdCd Univers MdCdIt Univers BdCd Univers BdCdIt AntiqueOlv AntiqueOlv It AntiqueOlv...

Page 53: ...imately 1 72 of an inch Garamond Hlb GaramondKrsvHlb ROMAN 8 SYMBOL PC 8 TK PI FONT PS MATH PC 850 PC 852 PC 8 DN PC 1004 PC 775 PC 8 MATH 8 MC TEXT MS PUB ISO L5 ISO L6 LEGAL ISO 69 ISO L1 ISO L2 ISO 4 ISO 6 ISO 60 ISO 15 ISO 17 ISO 21 DESKTOP DNGBTSMS ISO 11 WIN L1 WIN L2 WIN L5 WIN 3 0 WINBALT WINGDINGS PS TEXT 12 00 Specify the values in increments of 0 25 4 00 50 00 NOTE The Font Size menu is...

Page 54: ...Quantity Purpose To set the default print quantity Set the number of copies required for a specific job from the printer driver Values selected from the printer driver always override values selected from the operator panel Values Hex Dump Purpose To help isolate the source of a print job problem With Hex Dump selected all data sent to the printer is printed in hexadecimal and character representa...

Page 55: ...et The change becomes effective after the printer is turned off and then on again Values TCP IP Purpose Disable Does not print in the draft mode Enable Prints in the draft mode Off The line termination command is not added CR CR LF LF FF FF Add LF The LF command is added CR CR LF LF LF FF FF Add CR The CR command is added CR CR LF CR LF FF CR FF CR XX The CR and LF commands are added CR CR LF LF C...

Page 56: ...he range of 224 to 254 cannot be specified for the first octet of a gateway address Subnet Mask When an IP address is being set manually the subnet mask is specified using the format nnn nnn nnn nnn Each octet that makes up nnn nnn nnn nnn is a value in the range of 0 to 255 255 255 255 255 cannot be specified as the subnet mask Gateway Address When an IP address is being set manually the gateway ...

Page 57: ...er can share a telephone line with an answering machine In this mode the printer will monitor the fax signal and pick up the line if there are fax tones If the phone communication in your country is serial this mode is not supported DRPD Before using the Distinctive Ring Pattern Detection DRPD option a distinctive ring service must be installed on your telephone line by the telephone company After...

Page 58: ...ject unwanted faxes by accepting faxes only from the fax numbers registered in the Phone Book Remote Receive Purpose To receive a fax by pressing a remote receive code on the external telephone after picking up the handset of the telephone Values Low Sets the volume of the ring tone to Low Medium Sets the volume of the ring tone to Medium PSTN Uses PSTN PBX Uses PBX Tone Uses tone dialing Pulse 10...

Page 59: ...ose To set whether to attach a cover page to faxes Values DRPD Pattern Purpose To provide a separate number for faxing with a distinctive ring pattern Values On Prints the sender s information on the header of faxes Off Does not print the sender s information on the header of faxes NOTE Ensure to specify Fax Number before using Junk Fax Setup Off Does not attach a cover page to faxes On Attaches a...

Page 60: ...axes Values Fax Fwd Err Print Purpose To print only incoming faxes that failed to be forwarded when Fax Fwd Print is set to Off Values distinctive ringing pattern rings for 400ms stops for 800ms rings for 400ms and stops for 1400ms This pattern is repeated over and over again This printer only responds to Distinctive Alert cadence s DA4 in New Zealand Off Does not forward incoming faxes Only On Er...

Page 61: ...ECM the remote machines must also support the ECM Values Modem Speed Purpose To adjust the fax modem speed when a fax transmission or reception error occurs The values are in Kbps Values Country Purpose To select the country where the printer is used Fax Activity Purpose To set whether to automatically print a fax activity report after every 50 incoming and outgoing fax communications Off Does not...

Page 62: ...me Select a value between 5 and 60 minutes for power save mode if you want a balance between energy consumption and a shorter warm up period Auto Print Automatically prints a fax activity report after every 50 incoming and outgoing fax communications No Auto Print Does not automatically print a fax activity report after every 50 incoming and outgoing fax communications Print Always Prints a transm...

Page 63: ...nel Alert Tone Low Emits a tone when the operator panel input is incorrect Medium High Off Does not emit a tone when the operator panel input is incorrect Machine Ready Tone Low Emits a tone when the printer is ready to process a job Medium High Off Does not emit a tone when the printer is ready to process a job Copy Job Tone Low Emits a tone when a copy job is complete Medium High Off Does not em...

Page 64: ...its a tone when the operator panel display is returned to the default setting by scrolling the loop menu Medium High Off Does not emit a tone when the operator panel display is returned to the default setting by scrolling the loop menu All Tones Low Sets the volume of all the alert tones at once Medium High Off Disables all the alert tones 30 sec Specifies the time the printer should wait for data...

Page 65: ...es not print the user ID Top Left Prints the user ID on the top left of the page Top Right Prints the user ID on the top right of the page Bottom Left Prints the user ID on the bottom left of the page Bottom Right Prints the user ID on the bottom right of the page NOTE When printing on DL size paper a part of the user ID may not be printed correctly On Prints the received data as text data Off Doe...

Page 66: ...Fuser Purpose To adjusts the fuser temperature setting for each paper type Values NOTE Values marked by an asterisk are the factory default menu settings Plain Light Normal Label Normal Light NOTICE The print quality changes depending on the setting values you select for this item Plain 0 6 6 Plain Thick 0 6 6 Covers 0 6 6 Covers Thick 0 6 6 Label 0 6 6 Coated 0 6 6 Coated Thick 0 6 6 Envelope 0 6...

Page 67: ...djust is set to Off Auto Correct Automatically performs color registration correction Color Reg Chart Prints a color registration chart The color registration chart prints a lattice pattern of yellow magenta and cyan lines On the chart find the values on the right side that are next to the straightest lines for each of the three colors If the value for the straightest line is 0 color registration ...

Page 68: ...from being changed accidentally See also Setting Panel Lock Panel Lock User Fax Initializes the fax number entries in the Address Book User Scan Initializes the e mail and server address entries in the Address Book System Section Initializes the system parameters NOTICE Use of a non Dell toner cartridge may result in some of the printer s functions being unavailable a reduction in print quality or...

Page 69: ...nges the password required to access Admin Menu 0000 9999 NOTE Before enabling Function Enabled ensure that Panel Lock is enabled Copy On Enables the Copy service On Password Enables the Copy service but requires a password to use the service Off Disables the Copy service Scan On Enables the Scan service On Password Enables the Scan service but requires a password to use the service Off Disables t...

Page 70: ...of the text on the operator panel screen Values Setting Panel Lock This feature prevents unauthorized personnel from changing the settings made by the administrator For regular printing items can be selected from the menu and printer settings remain unchanged For regular printing items can be configured using the printer driver 1 Press until SETUP appears and then press 2 Press until Admin Menu ap...

Page 71: ... press 4 Panel Lock is displayed Press 5 Panel Lock Set is displayed Press 6 Press until Disable appears and then press Back to Contents Page NOTE If you forget your password turn off the printer Then while holding Menu turn on the printer Continue to hold Menu until the display displays the top menu This will recover the factory default panel password Note that the password for Panel Lock Functio...

Page 72: ...rinter automatically by two way communication a window prompting you to type the Service Tag number appears Type your Dell printer Service Tag number in the field provided Your Service Tag number is located inside the side cover of your printer b Select a URL from the Select Reorder URL list c Click Visit Dell printer supplies ordering web site 4 If ordering by phone call the number that appears u...

Page 73: ...ns 2 The Quick Launch Utility window provides seven buttons Status Window Tool Box Updater Troubleshooting Address Book Editor ScanButton Manager and Dell ScanCenter To exit click the X button at the top right of the window For details click the Help button of each application Status Window The Status Window button opens the Printer Status window See Printer Status Window Tool Box The Tool Box but...

Page 74: ... by default and then you can open them using the related application Use ScanButton Manager to change the output destination of the obtained image files and to select whether to open the image files using the related application Dell ScanCenter The Dell ScanCenter button opens the Dell ScanCenter Dell ScanCenter is a PaperPort application that enables you to scan items and send them directly to Pa...

Page 75: ...ob that you are sending to print Print settings selected from the driver override the default menu settings selected from the operator panel or Tool Box You may need to click Preferences from the initial Print box to see all of the available system settings you can change If you are not familiar with a feature in the printer driver window open the online Help for more information To print a job fr...

Page 76: ... Click Start Control Panel Printers A list of available printers appears 2 Double click the printer that you selected when you sent the job for print A list of print jobs appears in the printer window 3 Select the job you want to cancel 4 Press Delete on the keyboard Printing a Report Page By using the Reports menu you can print a variety of settings for your printer including system settings pane...

Page 77: ...op Printing appears while the page prints The printer returns to the standby mode after printing the System Settings page If any other message appears when you print this page see the online Help for more information Printing a Font Sample List To print samples of all the fonts currently available for your printer From the Printer Operator Panel 1 Press until SETUP appears and then press 2 Press u...

Page 78: ...when you sent the job See Secure Print for more information From either the Secure Print or Proof Print menu items you have three choices l Print and Save l Del after Print l Delete Printing Held and Proof Print Jobs From the Printer Operator Panel 1 Press until SETUP appears and then press 2 Press until Reports appears and then press 3 Press until Stored Documents appears and then press The store...

Page 79: ... printer can print the job When you select Secure Print from Stored Print after selecting your user name the following prompt is displayed Use the buttons on the operator panel to enter the numeric password associated with your confidential job As you enter the password the password you entered is displayed as to ensure confidentiality If you enter an invalid password the message Wrong Password ap...

Page 80: ...load up to 35 sheets of 75 g m2 20 lb documents for one job using the ADF or one sheet at a time using the document glass When you use the ADF l Do not load documents smaller than 5 5 by 5 5 in 140 by 140 mm or larger than 8 5 by 14 in 216 by 356 mm l Do not attempt to feed the following types of documents l Carbon paper or carbon backed paper l Coated paper l Onion skin or thin paper l Wrinkled o...

Page 81: ...cument glass may cause black spots on the printout For best results clean the document glass before use For more information see Cleaning the Scanner NOTE Leaving the cover open while copying may affect the copy quality and increase the toner consumption NOTE If you are copying a page from a book or magazine lift the cover until its hinges are caught by the stopper and then close the cover If the ...

Page 82: ...ber of Copies appears 4 Press to select the desired settings and then press 5 Press to begin copying Color You can select color or black and white copying 1 Load the document to be copied on the document glass and close the cover 2 Press until COPY appears and then press 3 Press until Color appears and then press 4 Press to select the desired settings and then press 5 Press to begin copying Select...

Page 83: ...the desired settings and then press 6 Press to begin copying SSF Paper Type You can select the default paper type of the single sheet feeder 1 Load the document to be copied on the document glass and close the cover 2 Press until COPY appears and then press 3 Press until Select Tray appears and then press 4 Press to select SSF and then press SSF Paper Size is displayed 5 Press to select the desire...

Page 84: ...ve the image quality by selecting the document type for the current copy job To select the image quality 1 Load the document to be copied on the document glass and close the cover Plain Plain Thick Covers Covers Thick Label Coated Coated Thick Recycled Envelope Plain S2 Plain Thick S2 Covers S2 Covers Thick S2 Coated S2 Recycled S2 NOTE When you make a reduced copy black lines may appear at the bo...

Page 85: ...usts the contrast to make the copy lighter or darker than the original 1 Load the document to be copied on the document glass and close the cover 2 Press until COPY appears and then press 3 Press until Lighter Darker appears 4 Press to select the desired settings and then press 5 Press to begin copying Text Photo Used for documents with both text and photos Text Used for documents with text Photo ...

Page 86: ...ct the desired settings and then press 5 Press to begin copying Auto Exposure Suppresses the background of the original to enhance text on the copy 1 Load the document to be copied on the document glass and close the cover 2 Press until COPY appears and then press 3 Press until Auto Exposure appears 4 Press to select On and then press 5 Press to begin copying Multiple Up Prints two original images...

Page 87: ...isplay asks if you want to load another page Press to select Yes or No and then press 7 If you select Yes press to select Continue or Cancel and then press Collated Sorts the copy job For example if you make two copies of three page documents one complete three page document will print followed by the second complete document 1 Load the document s face up with top edge in first into the ADF OR Off...

Page 88: ...he copy 1 Load the document to be copied on the document glass and close the cover 2 Press until COPY appears and then press 3 Press until Margin Top Bottom appears 4 Specify the desired value using the number keypad and then press 5 Press to begin copying Margin Left Right Specifies the left and right margins of the copy 1 Load the document to be copied on the document glass and close the cover 2...

Page 89: ...5 Repeat steps 3 to 4 as needed 6 To return to the standby mode press Setting the Power Saver Timer Option You can set the power saver timer for the printer The printer waits before it restores the default copy settings if you do not start copying after changing them on the operator panel 1 Press until SETUP appears and then press 2 Press until Admin Menu appears and then press 3 Press until Syste...

Page 90: ...to scan items and send them directly to PaperPort or other programs on your computer without first running PaperPort Dell ScanCenter runs as a separate application from the Windows start menu and displays the Dell ScanCenter bar For more information about using Dell ScanCenter refer to the PaperPort s Help menu Icons on the Dell ScanCenter bar represent the programs that are limited to PaperPort a...

Page 91: ...able Scanner dialog box appears 4 In the Available Scanner dialog box select TWAIN Dell 2135cn MFP Scanner and then click OK 5 In the left pane of the Scan or Get Photo window select the Display scanner dialog box check box and then click Scan The Dell 2135cn MFP Scanner window appears NOTE If the following dialog box appears on your PC select 2135cn MFP Scan Button Manager and then click OK NOTE ...

Page 92: ...s and scanners Unlike the TWAIN driver the WIA driver allows you to scan an image and easily manipulate those images without using additional software To scan an image from the drawing software 1 Load the document s face up with top edge in first into the ADF OR Place a single document face down on the document glass For details about loading a document see Loading an Original Document 2 Start the...

Page 93: ...ent s face up with top edge in first into the ADF OR Place a single document face down on the document glass For details about loading a document see Loading an Original Document 2 Click start Control Panel Printers and Other Hardware Scanners and Cameras 3 Double click the scanner icon The Scanner and Camera Wizard launches 4 Click Next to display the Choose Scanning Preferences page 5 Select you...

Page 94: ...work See Sending the Scanned File on the Network for more details Here are some additional instructions if you need to create a password for your user account or locate the IP address of your computer l Create a Password For Your User Login Account l Locate the IP Address Of Your Computer Sharing a Folder From Your Computer If you are using Microsoft Windows XP or Windows 2000 you can share a fold...

Page 95: ...hare 2 Right click on the folder and then select Properties 3 The Properties dialog box appears click on the Sharing tab and then select Advanced Sharing 4 Select the Share this folder check box 5 Enter a shared name in the Share name box NOTE User login account with empty password will be rejected in the Scan to Folder authentication Ensure that all user login accounts have a valid and non empty ...

Page 96: ...ver Computer address book through the network you will first need to locate the IP address of the printer You can obtain this IP address from the System Settings page by performing the following steps NOTE Note down the shared name as you need to use this name in the next setting procedure NOTE User login account with empty password will be rejected in the Scan to Folder authentication Ensure that...

Page 97: ...nter Name The Tool Box opens 4 Click the Printer Settings Report tab 5 Select Reports from the list at the left side of the page The Reports page is displayed 6 Click the System Settings button The System Settings page is printed Once you have obtained the IP address of the printer you can setup the Address book by performing the following steps 1 Open a web browser 2 Type in the IP address of the...

Page 98: ......

Page 99: ...ocating the IP Address of Your Computer for more information Server Port Number Enter the Server Port Number If you are unsure you can enter the default value of 139 for SMB and 21 for FTP Login Name Enter the user account name that has access to the shared folder on your computer or FTP server Login Password Check on Enable Password and enter the password corresponding to the above login name NOT...

Page 100: ...Example of an entry for Scan to Server FTP ...

Page 101: ...n your computer Example of folder name MyShare 2 From the folder create your desired sub folder Example of sub folder name MyPic John You should now see MyShare MyPic John in your directory After you have created a folder and sub folder you will now need to setup the Address Book See Setting Up the Address Book for the details Example of an entry for Scan to Computer with sub folder SMB NOTE Ensur...

Page 102: ...anned image on the computer by using the SMB protocol Search Address Select the server address registered in Address Book 4 Press to send the scanned files Creating a Password for Your User Login Account The Scan to Computer Server feature requires a user login account with a valid and non empty password for authentication If you do not use a password for NOTE Ensure that you enter an IP address i...

Page 103: ...n a password for your user login account Locating the IP Address of Your Computer You can locate the IP address of your computer with the following instructions 1 Click start Run For Windows 2000 Windows Server 2003 Windows Server 2008 Click Start Run For Windows Vista Click Start All Programs Accessories Run 2 Type cmd in the text field and click OK A command prompt window will open 3 Type ipconf...

Page 104: ...k the Apply New Settings button Registering a New User 1 From the Dell Printer Configuration Web Tool click Address Book and then click the E Mail Address tab 2 Click the Create button The E Mail Address page for registering a new user appears NOTE If the error message including 016 506 or 016 764 is displayed contact your server administrator for the settings for E Mail Send Authentication ...

Page 105: ...ars and then press 2 Press until Scan to E Mail appears and then press 3 Press or to select the setting listed below and then press Enter E Mail Type the e mail address directly Address Book Select the e mail address registered in the Address Book 4 Press to select TO or BCC NOTE Users need to be registered before you can select Address Book on the operator panel ...

Page 106: ...5 Press to send e mail Back to Contents Page ...

Page 107: ...llow the instructions below if l You purchased your printer with a new Dell computer l You have finished Windows Installer setup without completing FAX Initial Setup l You wish to change the country settings of where your printer is used FAX Country Setting Procedure To set the country settings from the printer operator panel 1 Press until SETUP appears and then press 2 Press until Admin Menu appe...

Page 108: ... number using the number keypad 6 Press when the number on the display is correct 7 Press until Fax Header Name appears and then press 8 Enter your name or company name using the number keypad You can enter alphanumeric characters using the number keypad including special symbols by pressing the 1 and buttons For details on how to use the number keypad to enter alphanumeric characters see Using th...

Page 109: ... entered in order for the access code to function For example enter the access code 9 and then press before entering the telephone number appears on the display to indicate when a pause is entered Setting the Time and Date To set the time and date 1 Press until SETUP appears and then press 2 Press until Admin Menu appears and then press 3 Press until System Settings appears and then press 4 Press ...

Page 110: ... then press 5 Press until Time Format appears and then press 6 Press until the desired format appears and then press 7 Press to return to the standby mode Setting Sounds Speaker Volume 1 Press until SETUP appears and then press 2 Press until Admin Menu appears and then press 3 Press until Fax Settings appears and then press 4 Press until Line Monitor appears and then press 5 Press until the desire...

Page 111: ...the printer automatically receives a fax If an incoming call is not a fax the printer beeps from the internal speaker indicating that the call is a telephone call l Ans Machine Fax The printer can share a telephone line with an answering machine In this mode the printer will monitor the fax signal and pick up the line if there are fax tones If the phone communication is using serial transmission i...

Page 112: ... faxing with a distinctive ring pattern configure the fax setup to monitor for that specific ring pattern Sent Fax Fwd You can set your printer to forward incoming faxes to another fax number When a fax arrives at your printer it is stored in the memory Then the printer dials the fax number that you have specified and sends the fax Select Only On Error to forward incoming faxes when an error occur...

Page 113: ... instructions You can change the modem transmission encoding with the following instructions 1 When the printer is in Customer Mode select Fax Scanner Diag and press button 2 Press the button until Parameter appears then press the button 3 Press the button until FAX Parameter appears then press the button 4 Press the button until G3M TX Coding appears then press the button 5 Press the button until...

Page 114: ...wn on the document glass and align it with the registration guide on the top left corner of the glass 3 Adjust the document resolution referring to Adjusting the Document Resolution 4 Close the document cover Adjusting the Document Resolution Use the Document Resolution setting to improve the output quality of the original or if scanning photographic materials NOTE To get the best scan quality esp...

Page 115: ...ng the Document Resolution If you need to change the contrast see Lighter Darker 4 Press until Phone Book appears and then press You can use speed or group dial numbers For details see Automatic Dialing NOTE denotes the factory default setting Standard Used for documents with normal sized characters Fine Used for documents containing small characters or thin lines or documents printed using a dot ...

Page 116: ...he desired setting appears and then press Confirming Transmissions When the last page of your document has been sent successfully the printer beeps and returns to the standby mode If something goes wrong while sending your fax an error message appears on the display If you receive an error message press to clear the message and try to send the document again You can set your printer to print a con...

Page 117: ...dial numbers For details see Automatic Dialing Press to scan data Once Delayed Start mode is activated your printer stores all of the documents to be faxed into its memory and sends them at the specified time After faxing in the Delayed Start mode is complete the data in the memory is cleared Sending a Fax from the Driver Direct Fax You can send a fax directly from your computer by using the drive...

Page 118: ...ning small characters or thin lines or documents printed using a dot matrix printer Super high image quality For documents containing extremely fine detail The super fine mode is enabled only if the remote machine also supports Super Fine resolution See the notes below NOTE Faxes printed in the Super high image quality by Direct Fax driver transmits at the highest resolution supported by the recei...

Page 119: ... details on how to enter the destination please refer to the Help file for the driver a Enter the name and phone number directly b Specify a destination that is saved to the Phone Book on the PC c Specify a destination that is saved to the Address Book on the Dell 2135cn Color Laser Multifunction Printer This can only be used if the PC and the Dell 2135cn Color Laser Multifunction Printer are conn...

Page 120: ...voice or fax tones from the remote machine and then pressing The printer begins receiving a fax and returns to the standby mode when the reception is completed Receiving a Fax Automatically in the Telephone Fax or Ans Machine Fax To use the Telephone Fax or Ans Machine Fax mode you must attach an external telephone to the phone connector on the back of your printer If the caller leaves a message t...

Page 121: ... Detection you will need another telephone line at your location or someone available to dial your FAX number from outside To set up the DRPD 1 Press until SETUP appears and then press 2 Press until Admin Menu appears and then press 3 Press until Fax Settings appears and then press 4 Press until DRPD Pattern appears 5 Use to select the desired setting and then press 6 To return to the standby mode...

Page 122: ...t a pause between numbers press appears on the display 7 To assign a name to the number enter the name For details about how to enter names see Using the Number Keypad to Enter Characters If you do not want to assign a name skip this step 8 To store more fax numbers repeat steps 4 through 6 To return to the standby mode press Sending a Fax Using a Speed Dial 1 Load the document s face up with top ...

Page 123: ...tails about how to enter names see Using the Number Keypad to Enter Characters 6 Speed Dial No is displayed Press 7 Press until the desired number appears and then press 8 To store more group dial numbers repeat steps 4 through 7 To return to the standby mode press Editing Group Dial Numbers You can delete a specific speed dial number from a selected group or add a new number to the selected group...

Page 124: ...until SETUP appears and then press 2 Press until Admin Menu appears and then press 3 Press until Admin Reports appears and then press 4 Speed Dial is displayed Press A list of your speed dial entries is printed Other Ways to Fax Using the Secure Receiving Mode You may need to prevent your received faxes from being accessed by unauthorized people You can turn on the secure fax mode using the Secure...

Page 125: ... Press to select Disable and then press 3 To return to the standby mode press Using an Answering Machine You can connect a telephone answering device TAD directly to the back of your printer as shown above l Set your printer to the Ans Machine Fax and set Auto Rec Ans Fax to specify the time for the TAD l When the TAD picks up the call the printer monitors and takes the line if fax tones are recei...

Page 126: ... from the operator panel see Printing a Speed Dial List Address Book This list shows all the addresses currently stored in the printer s memory as Address Book information Server Address This list shows all of the numbers currently stored in the printer s memory as Server Address information Fax Activity This report shows information about the faxes you recently received or sent Fax Pending This l...

Page 127: ...Changing Setting Options 1 Press until FAX appears and then press 2 Press until Fax Defaults appears and then press 3 Press to select the desired menu item and then press 4 When the option you want appears on the display press to select the desired status or enter the desired value using the number keypad 5 Press to save the selection 6 You can exit from the setup mode at any time by pressing Back...

Page 128: ...ions of a single typeface is called a typeface family Most typeface families have four variations regular italic oblique bold and bold italic bold oblique Some families have more variations as the following illustration for the Helvetica typeface family shows Pitch and Point Size The size of a font is specified as either a pitch or point size depending on whether the font is fixed space or proport...

Page 129: ... fonts provide the flexibility of printing in many different point sizes Your printer uses different scalable font formats for downloading fonts to the printer PCL 5 PCL 6 uses Intellifont and TrueType scalable fonts There are thousands of different scalable fonts available in these different font formats from numerous font suppliers If you plan to use many downloadable bitmapped or scalable fonts...

Page 130: ...ier Courier It Courier Bd Courier BdIt LetterGothic LetterGothic It LetterGothic Bd Albertus Md Albertus XBd Clarendon Cd Coronet Marigold Arial Arial It Arial Bd Arial BdIt TimesNew TimesNew It TimesNew Bd TimesNew BdIt Symbol Wingdings Line Printer Times Roman Times It Times Bd Times BdIt Helvetica Helvetica Ob Helvetica Bd Helvetica BdOb CourierPS ...

Page 131: ...he symbol sets listed CourierPS Ob CourierPS Bd CourierPS BdOb SymbolPS Palatino Roman Palatino It Palatino Bd Palatino BdIt ITCBookman Lt ITCBookman LtIt ITCBookmanDm ITCBookmanDm It HelveticaNr HelveticaNr Ob HelveticaNr Bd HelveticaNr BdOb N C Schbk Roman N C Schbk It N C Schbk Bd N C Schbk BdIt ITC A G Go Bk ITC A G Go BkOb ITC A G Go Dm ITC A G Go DmOb ZapfC MdIt ZapfDingbats Roman 8 Default ...

Page 132: ...Back to Contents Page Symbol Wingdings ITC ZapfDingbats MS ...

Page 133: ...der l Do not use print media that you have cut or trimmed yourself l Do not mix print media sizes weights or types in the same print media source l Ensure that the recommended print side is face up when you insert the print media Also the recommended print side should be face down when using the single sheet feeder l Keep print media stored in an acceptable environment For more information see Sto...

Page 134: ...remove the document by carefully pulling it gently to the right If you find it difficult to pull the document c Remove the release roller assembly and remove the document by gently pulling it straight up d Insert the release roller assembly and press down the release lever If the document is jammed in the paper exit area a Remove the jammed documents from the ADF output tray 3 Single Sheet Feeder ...

Page 135: ...e paper go to the next step to remove the jammed paper from the inside of the printer 2 Remove the tray 1 from the printer and then pull out the jammed paper remaining inside the printer If no jammed paper can be found or it is hard to remove the paper go to the next step to remove the jammed paper from the inside of the printer NOTE Ensure that you use the ADF Paper Stop before printing a Legal s...

Page 136: ...ray 1 1 Pull the tray out of the printer carefully Hold the tray with both hands lift the front slightly and remove it from the printer 2 Remove all the jammed and or creased paper from the tray NOTICE Protect the drums of the Print Head Device PHD against bright light If the front cover remains open for more than three minutes print quality may deteriorate NOTE To resolve the error displayed on t...

Page 137: ...e of the printer 4 Open the front cover by pushing the side button and remove the jammed paper Then confirm that there are no scraps of paper remaining inside the printer 5 Close the front cover 6 Insert the tray into the printer and push until it stops CAUTION Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer ...

Page 138: ...ss down the levers at both ends of the fuser 6 Confirm that there are no scraps of paper remaining inside the printer and then close the front cover NOTICE Ensure nothing touches or scratches the surface black colored film of the belt unit Scratches dirt or oil from your hands on the film of the belt unit may reduce print quality NOTICE To protect the drums of the Print Head Device PHD against bri...

Page 139: ...Back to Contents Page ...

Page 140: ... the printer wait for 10 seconds and turn on the printer l Self Test Message appears on the operator panel When the test is completed Copy Scan Fax is displayed Menu settings changed from the operator panel have no effect Settings in the software program the printer driver or the printer utilities are overriding the settings made on the operator panel Problem Action Job did not print or incorrect ...

Page 141: ...t bin Turn the print media stack over in the tray Cannot perform manual duplex printing Select Flip on Short Edge or Flip on Long Edge from the Duplex menu on the Paper Output tab in the printer driver Cannot print from the tray 1 because the print media in the tray is curled Load the print media into the single sheet feeder NOTE Some of the following procedures that use the Tool Box can also be p...

Page 142: ...aunch the Tool Box and click Refresh Mode on the Diagnosis tab 2 Click the Yellow button under Toner Refresh Mode 3 Repeat step 3 for Magenta Cyan and Black buttons CAUTION Using the Refresh Mode consumes extra toner 4 After you complete the Refresh Mode select Chart Print from the list on the Diagnosis tab 5 Click the 4 Colors Configuration Chart button The 4 Colors Configuration Chart is printed...

Page 143: ...roblem resolved The task is complete Go to action 4 4 Replace the fuser if you have a spare 1 Replace the fuser See the fuser replacement guide Replacing the Fuser 2 After you replace the fuser test print your document again Is the problem resolved The task is complete Contact Dell Action Yes No 1 Ensure that the toner cartridges are installed correctly See Installing the Toner Cartridges Is the p...

Page 144: ...re correctly removed from the PHD Print Head Device unit See Replacing the Print Head Device PHD Unit and Installing the PHD Unit If not remove the ribbons Is the problem resolved The task is complete Go to action 7 7 Ensure that the developer motor functions properly 1 Launch the Tool Box and click Machine Check on the Diagnosis tab 2 Select Main Motor Operation Check from the drop down list box ...

Page 145: ...e PHD unit See Replacing the Print Head Device PHD Unit and Installing the PHD Unit 2 After you replace the PHD unit click Chart Print on the Diagnosis tab 3 Click the 4 Colors Configuration Chart button The 4 Colors Configuration Chart is printed Is the problem resolved The task is complete Contact Dell Action Yes No 1 Ensure Output Color is set to Color Auto in the printer driver 1 On the Advanc...

Page 146: ...hart Print on the Diagnosis tab 3 Click the Pitch Configuration Chart button The Pitch Configuration Chart is printed Is the problem resolved The task is complete Contact Dell Action Yes No 1 Ensure the light path is not covered 1 Remove the PHD unit and keep it in the dark place See Replacing the Print Head Device PHD Unit 2 Check the light path and then remove the shielding 3 Reinstall the PHD u...

Page 147: ...rint on the Diagnosis tab 4 Click the Ghost Configuration Chart button The Ghost Configuration Chart is printed Is the problem resolved The task is complete Contact Dell Action Yes No 1 Check the light fatigue pattern using the Pitch Configuration Chart 1 Launch the Tool Box and click Chart Print on the Diagnosis tab 2 Click the Pitch Configuration Chart button The Pitch Configuration Chart is pri...

Page 148: ...igh altitude location set the altitude of the location 1 Launch the Tool Box and click Adjust Altitude on the Printer Maintenance tab 2 Select the value close to the altitude of the location where the printer is installed Is the problem resolved The task is complete Go to action 2 2 Replace the PHD unit if you have a spare unit See Replacing the Print Head Device PHD Unit and Installing the PHD Un...

Page 149: ...ton The Pitch Configuration Chart is printed Is the problem resolved The task is complete Contact Dell 2b Replace the fuser if you have a spare 1 Replace the fuser See the fuser replacement guide Replacing the Fuser 2 After you replace the fuser click Chart Print on the Diagnosis tab 3 Click the Pitch Configuration Chart button The Pitch Configuration Chart is printed Is the problem resolved The t...

Page 150: ...e the fuser if you have a spare See the fuser replacement guide Replacing the Fuser Is the problem resolved The task is complete Contact Dell 4a Load the envelope in the tray 1 with the flap open and face down Is the problem resolved The task is complete Go to 4b 4b Use a different size envelope Is the problem resolved The task is complete Contact Dell NOTE Some of the following procedures that us...

Page 151: ... noise from the Play of Sound button Contact Dell Go to action 5 5 1 Reinstall the PHD unit 2 Perform action 3 again Does the noise generated from the printer match with the noise from the Play of Sound button Contact Dell Go to action 6 6 1 Reinstall the toner cartridges 2 Perform action 3 again Does the noise generated from the printer match with the noise from the Play of Sound button Contact D...

Page 152: ... printing go to action 2e If using paper other than the above or if not performing manual duplex printing go to action 2f 2a Use Thick paper that is 216 gsm or less Is the problem resolved The task is complete Go to action 3a 2b Use Thin paper that is 216 gsm or less Is the problem resolved The task is complete Go to action 3a 2c Load Coated paper one sheet at a time Is the problem resolved The ta...

Page 153: ...o action 2 2 Replace the PHD unit if you have a spare See Replacing the Print Head Device PHD Unit and Installing the PHD Unit Is the problem resolved The task is complete Contact Dell Action Yes No 1 Ensure that the tray 1 is properly inserted Is the problem resolved The task is complete If using Coated paper go to action 2a If using other type of print media go to action 2b 2 Load Coated paper o...

Page 154: ...rinter dials a number but the connection with another fax machine fails The other fax machine may be turned off out of paper or cannot answer incoming calls Speak with the other machine operator and ask her him to sort out the problem Documents are not stored in the memory There may not be enough memory to store the document If the display shows a Memory Full message delete any documents you no lo...

Page 155: ...rs on your computer screen l Device can t be set to the H W mode you want l Port is being used by another program l Port is Disabled l Scanner is busy receiving or printing data When the current job is completed try again l Invalid handle l Scanning has failed There may be a copying or printing job in progress When the current job is complete try the job again The selected port is currently being ...

Page 156: ...or Remove Programs on your computer and then reinstall it again Problem Action Condensation has occurred inside the printer This usually occurs within several hours after you heat the room in winter This also occurs when the printer is operating in a location where relative humidity reaches 85 or more Adjust the humidity or relocate the printer to an appropriate environment CTD Sensor Error Error ...

Page 157: ...r service be prepared to describe the problem you are experiencing or the error message on the display You need to know your printer s model type and serial number See the label located inside the side door of your printer Back to Contents Page ...

Page 158: ...ions screen appears If necessary click Print Test Page to print a test page or FAX Initial Setup to setup the fax on your printer USB Printing A local printer is a printer attached to your computer or a print server using a USB If your printer is attached to a network and not your computer see Network Printer Setup Network Printer Setup Printing and Checking the System Settings Page Before install...

Page 159: ... press Enter In the list click Turn Windows Firewall on or off and then follow the instructions on the screen Local Printer Setup 1 Insert the Drivers and Utilities CD into your computer to start Easy Setup Navigator 2 Press Software Installation to launch the installation software 3 Select Network Installation and then click Next 4 Select Local Installation and then click Next 5 Select the printe...

Page 160: ...e Confirm Settings page confirm the current settings and then click Send d On the FAX Setting is Completed page click Finish Enable Network Discovery and File Sharing for all Public Networks You can skip Disable User Account Control for this procedure 1 Click Start Network 2 Click Network discovery and file sharing are turned off Network computers and devices are not visible Click to change 3 Clic...

Page 161: ...Change settings 4 From the Exceptions tab check the File and Printer Sharing check box and then click OK Start Remote Registry For Windows Vista 1 Click Start Control Panel 2 Select System and Maintenance 3 Click Administrative Tools 4 Double click Services 5 Click Continue 6 Right click Remote Registry and select Start 7 Right click Remote Registry and select Properties 8 Change Startup type to A...

Page 162: ...Account Control UAC to help protect your computer check box 5 Click OK 6 Restart the computer Enable Network Discovery and File Sharing for all Public Networks You can skip Disable User Account Control for this procedure 1 Click Start Network 2 Click Network discovery and file sharing are turned off Network computers and devices are not visible Click to change 3 Click Turn on network discovery and...

Page 163: ...nter as default check box d If you want to restrict color printing select the appropriate Dell ColorTrack option Enter the password when Color Password Enabled is selected for Dell ColorTrack e If you want to install the fax driver check the FAX Driver check box 9 Select the software and documentation that you want to install and then click Next You can specify folders in which to install the Dell...

Page 164: ...gnosis tab 6 Select Machine Check from the list at the left side of the page The Machine Check page is displayed 7 Click the Start button after selecting the desired item The selected page is printed Resetting Defaults After executing this function and rebooting the printer all the menu parameters except the parameters for the network are reset to their default values From the Printer Operator Pan...

Page 165: ...ick the Tool Box button The Tool Box dialog box opens 3 Select the printer from Printer Name The Tool Box opens 4 Click the Printer Maintenance tab 5 Select Reset Defaults from the list at the left side of the page The Reset Defaults page is displayed 6 Click System Section button The printer restarts automatically to apply the settings Back to Contents Page ...

Page 166: ...For Windows Vista 1 Click Start Control Panel Hardware and Sound Printers 2 Right click the printer icon and select Sharing 3 Click Change sharing options button 4 The dialog box displaying Windows needs your permission to continue appears 5 Click Continue button 6 Check the Share this printer check box and then type a name in the Share name text box 7 Click Additional Drivers and select the opera...

Page 167: ...Click start Printers and Faxes Printers for Windows 2000 6 Select the printer you just created 7 Click File Properties 8 From the General tab click Print Test Page When a test page prints successfully installation is complete For Windows Vista and Windows Server 2008 1 Click Start Network 2 Locate the host name of the server computer and then double click the host name 3 Right click the shared pri...

Page 168: ...ters and Faxes Printers for Windows 2000 b Select the printer you just created c Click File Properties d From the General tab click Print Test Page When a test page prints successfully installation is complete For Windows Vista and Windows Server 2008 1 Click Start Control Panel Hardware and Sound Printers Start Control Panel Printers for Windows Server 2008 2 Click Add a Printer to launch the Add...

Page 169: ...ge several settings in your printer driver to conserve toner cartridge and paper Ordering Supplies You can order consumables from Dell on the Internet when using a networked printer Type the IP address of your printer in your web browser launch the Dell Printer Configuration Web Tool and click the Order Supplies at to order toner for your printer You can also order toner cartridges by the followin...

Page 170: ...ent with extreme changes in humidity or temperature l Direct sunlight l Dusty places l A car for a long period of time l An environment where corrosive gases are present l A humid environment Replacing Toner Cartridges Dell toner cartridges are available only through Dell You can order more cartridges online at http www dell com supplies or by phone To order by phone see Contacting Dell It is reco...

Page 171: ... color of the new toner cartridge matches that on the handle before replacing it Shake the toner cartridge five or six times to distribute the toner evenly 2 Insert the toner cartridge into the associated cartridge holder and slide the latches of the toner cartridge CAUTION Do not shake the toner cartridge as it may spill some toner ...

Page 172: ...ver Replacing the Print Head Device PHD Unit 1 Ensure that the printer is turned off 2 Press the side button and open the front cover 3 Turn the four PHD lock levers counterclockwise 4 Pull the PHD unit out of the printer ...

Page 173: ...e PHD packaging 2 Pull out the PHD unit from the packaging 3 Completely remove the eight yellow ribbons from the PHD unit 4 Remove the rear protective cover from the PHD unit NOTE Do not remove the front protective cover at this moment ...

Page 174: ...e line on the printer 6 Turn the four PHD lock levers 90 degrees clockwise to lock the PHD unit 7 Carefully remove the front protective cover from the PHD unit 8 Close the front cover NOTICE Ensure that you do not hit the belt unit when removing the front protective cover ...

Page 175: ...ter carefully Hold the tray with both hands lift the front slightly and remove it from the printer 2 By holding the retard roller tabs with your fingers pull the retard roller out of the groove in the axle CAUTION To prevent electric shock always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance CAUTION Before performing any of the following...

Page 176: ...lots and the roller hook reseats into the groove on the axle 3 Load paper and place it in the printer Cleaning the Feed Roller Inside the Printer Clean the feed roller inside the printer if print media does not feed correctly 1 Ensure that the printer is turned off 2 Push the side button and open the front cover 3 Turn the four PHD lock levers counterclockwise and then pull the PHD unit out of the...

Page 177: ...t the PHD unit 5 Clean the feed roller inside the printer with a dry cloth 6 Insert the PHD unit until it stops and turn the four PHD lock levers clockwise to lock the PHD unit 7 Close the front cover NOTE Keep the PHD unit in a dark place ...

Page 178: ...ry cotton swab 4 Close the front cover Adjusting Color Registration To adjust the color registration when you first install the printer or after moving it to a new location follow the procedure below Printing the Color Registration Chart From the Printer Operator Panel 1 Press until SETUP appears and then press 2 Press until Admin Menu appears and then press 3 Press until Maintenance appears and t...

Page 179: ...Chart 2 slow scan The Chart 1 is used to adjust the color registration for the fast scan direction which is vertical to paper feed direction The Chart 2 is used to adjust the color registration for the slow scan direction which is horizontal to paper feed direction The following explains how to determine the adjustment values for the fast scan and the slow scan using Chart 1 and Chart 2 First Scan...

Page 180: ...r each color pattern Y M and C If you find the medium line make a note of the value 9 9 indicated by the medium line for each color When the value is 0 for each color you do not need to adjust the color registration for the slow scan When the value is not 0 enter the value using the procedure in Entering Values ...

Page 181: ...s Adjustment appears and then press to specify the values for the process direction The cursor is located at the first digit of the Process Adjustment 11 Press or until you reach the value for example 3 displayed on the chart 12 Press once and move the cursor to the next value 13 Repeat steps 11 and 12 to enter all of the digits of the Process Adjustment and then press 14 Press the button 15 Press...

Page 182: ...nsure the best possible copies It is recommended to clean the scanner at the start of each day and during the day as needed 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the document cover 3 Wipe the surface of the document glass and ADF glass until it is clean and dry 4 Wipe the underside of the white document cover and white sheet until it is clean and dry 5 Close the...

Page 183: ...r 2 Wipe the ADF feed roller with a dry soft lint free cloth or paper towel until it is clean If the ADF feed roller gets soiled with ink stains paper from the ADF may also be soiled In this case slightly dampen a soft lint free cloth or paper towel with a neutral detergent or water and then remove the contamination from the ADF feed roller until it is clean and dry Back to Contents Page ...

Page 184: ...e printer is shipped 1 Ensure that the printer is turned off and unplug all the cables including the power cord from the rear of the printer 2 Turn the screw on the memory cover in a counter clockwise direction 3 Slide the memory cover towards the back of the printer 4 Open the memory cover halfway until it stops and then slide it again towards the back of the printer 5 Open the memory cover compl...

Page 185: ...t 8 Close the memory cover halfway until it stops and then slide it towards the front of the printer 9 Close the memory cover completely and slide it again towards the front of the printer 10 Turn the screw clockwise 11 Turn on the printer ...

Page 186: ...tab 5 Select Reports from the list at the left side of the page The Reports page is displayed 6 Click the System Settings button The System Settings page is printed 7 Verify the capacity of the memory listed in the system settings under General Updating your PCL Driver Update your driver by following the instructions for the operating system you are using If the printer is on a network update the ...

Page 187: ...6 Close the Printers and Faxes folder For Windows Server 2003 Close the Printers and Faxes folder For Windows 2000 Windows Vista Windows Server 2008 Close the Printers folder Back to Contents Page ...

Page 188: ...the telephone support will be a best effort attempt to resolve the operating system issue If the manufacturer needs to be contacted the customer must pay an additional fee for that support The only time that Dell pays for the third party support is when Dell is responsible for the issue In the case of getting the printer installed and working this is configuration and the customer would be respons...

Page 189: ...rk management software systems Environment Operation Print Quality Guarantee Storage Altitude Cables Your interconnection cable must meet the following requirements Interfaces Standard local Standard network USB 10Base T 100Base TX Ethernet Temperature 10 32 C Relative humidity 10 85 RH no condensation Temperature 15 28 C Relative humidity 20 70 RH no condensation Temperature range 20 40 C 0 104 F...

Page 190: ...ethod Charge coupled device CCD module Item Description Compatibility Tool Without An Interesting Name TWAIN Windows Image Acquisition WIA NOTE WIA is not available for Windows 2000 Scan Resolution Optical 600 x 600 dpi 1 200 x 1 200 dpi Enhanced 9 600 x 9 600 dpi Gray and Color only in TWAIN Color bit depth 24 bit WIA TWAIN Mono bit depth 1 bit for Line art 8 bit for Gray scale Effective scanning...

Page 191: ...canning speed Document glass approx 3 seconds A4 at standard fax resolution mode ADF approx 5 seconds Letter at standard fax resolution mode 7 5 seconds Letter at fine fax resolution mode Maximum document length Document glass 297 mm ADF 356 mm Paper size Letter A4 Legal Resolution Standard R8 x 3 85 l mm Fine R8 x 7 7l mm Super Fine 400 x 400 dpi User Memory 4 MB 320 pages Halftone 256 levels ...

Page 192: ...tion CFI DellPlus Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only You can access Dell Support through the following websites and e mail addresses l Dell Support webs...

Page 193: ...d telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select th...

Page 194: ...rovide last minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians l How to load print media into my printer l How to print scan and copy l How to send and receive faxes l How to care for and maintain my printer l How to contact Dell Owner s Manual NOTE The Owner s Manual may not be available in your country or region l ...

Page 195: ...entation for my printer See the Dell Support website at support dell com l Answers to technical service and support questions The Dell Support website support dell com provides several online tools including Solutions Troubleshooting hints and tips articles from technicians and online courses Upgrades Upgrade information for components such as the printer drivers Customer Care Contact information ...

Page 196: ...anel Tool Box or the Dell Printer Configuration Web Tool Changing a system setting from the operator panel Tool Box or from the Dell Printer Configuration Web Tool makes that setting the user default Printing a System Settings Page You can verify the detailed system settings by printing a System Settings page From the Printer Operator Panel 1 Press until SETUP appears and then press 2 Press until ...

Page 197: ...hat can be changed An On or Off setting 4 Press or to scroll until the desired value appears and then press 5 Press to return to the previous menu To continue setting other items select the desired menu To quit setting new values press Driver settings may override changes previously made and may require you to change the operator panel defaults Using Your Computer to Change the Printer Settings Yo...

Page 198: ...address If you do not know your printer s IP address see the System Settings page To print a System Settings page From the Printer Operator Panel 1 Press until SETUP appears and then press 2 Press until Reports appears and then press 3 System Settings is displayed Press The System Settings page is printed From Your Computer 1 Click start All Programs Dell Printers Additional Color Laser Software Q...

Page 199: ...nter from Printer Name The Tool Box opens 4 Click the Printer Maintenance tab 5 Select Reset Defaults from the list at the left side of the page The Reset Defaults page is displayed 6 Select System Section button The printer is turned off automatically to apply the settings Adjusting the Language To display a different language on the operator panel From the Printer Operator Panel 1 Press until SE...

Page 200: ... Maintenance tab 5 Select System Settings from the list at the left side of the page The System Settings page is displayed 6 Select the desired language from Device Language and then press the Apply New Settings button Back to Contents Page ...

Page 201: ...135cn Color Laser Multifunction Printer is referred to as the printer 1 Automatic Document Feeder ADF 5 Tray 1 2 Side Button 6 Single Sheet Feeder SSF 3 Side Cover toner cartridges inside 7 Front Cover NOTE You can open the front cover by pushing the side button 2 4 Belt Unit 8 Operator Panel 1 Automatic Document Feeder ADF 6 Wall Jack Connector 2 Memory Cover 7 Blue Plug 3 USB Port 8 Power Connec...

Page 202: ...ls on the operator panel see Operator Panel Protecting Your Printer To protect your printer from theft you can use the optional Kensington lock Attach the Kensington lock to the security slot of your printer NOTICE To avoid irregular screen image or malfunctioning of your printer avoid placing the printer in direct sunlight with the single sheet feeder opened 1 ADF Cover 2 Document Guides 3 Docume...

Page 203: ...ars c Right click on the shortcut icon that is created d Choose Send To from the drop down menu and then click Desktop create shortcut on the submenu that appears 2 Visit the Dell Printer Supplies website at www dell com supplies or order Dell printer supplies by phone To ensure that you get the best service have your Dell printer Service Tag available For information regarding locating your Servi...

Page 204: ...de cover CAUTION Before performing any of the following procedures read and follow the safety instructions in your Product Information Guide NOTICE To protect the drums of the Print Head Device PHD against bright light close the front cover within three minutes If the front cover remains open for more than three minutes the print quality may deteriorate NOTICE Ensure that nothing touches or scratc...

Page 205: ...HD lock levers counterclockwise to unlock the unit 3 Hold the gray tabs and then pull the PHD unit out of the printer totally 4 Completely remove the four yellow ribbons from the PHD unit NOTICE Do not touch the belt unit NOTICE Do not remove the protective sheet while removing the PHD unit ...

Page 206: ...he printer 6 Turn the four PHD lock levers 90 degrees in clockwise direction and then remove the protective sheet 7 Close the front cover Back to Contents Page NOTICE Pull the ribbons straight out of the unit NOTICE Ensure that you do not hit the belt unit when inserting the PHD unit ...

Page 207: ...section and go to Connecting the Printer to the Network Microsoft Windows 2000 Windows XP Windows XP 64 bit Edition Windows Server 2003 Windows Server 2003 Enterprise x64 Edition Windows Server 2008 Windows Server 2008 Enterprise x64 Edition Windows Vista and Windows Vista 64 bit Edition support USB connections See your computer operating system documentation to see if your system supports USB To ...

Page 208: ...e printer and plug it into a power source Do not use extension cords or power strips The printer should not be plugged into a UPS system 2 Turn on the computer and the printer When you use the USB cable the USB driver is automatically installed Connecting the Printer to the Network To attach the printer to a network 1 Ensure that the printer computer and any other attached devices are turned off a...

Page 209: ...the other end into a properly grounded power outlet Do not use extension cords or power strips The printer should not be plugged into a UPS system 2 Turn on the computer and the printer Print and Check the System Settings Page Print the System Settings page From the Printer Operator Panel 1 Press until SETUP appears and then press 2 Press until Reports appears and then press 3 System Settings is d...

Page 210: ...address already in use can cause network performance issues From the Printer Operator Panel For more information on using your operator panel see Operator Panel 1 Turn on the printer COPY appears 2 Press until SETUP appears and then press 3 Press until Admin Menu appears and then press 4 Press until Wired Network appears and then press 5 Press until TCP IP appears and then press 6 Get IP Address i...

Page 211: ...teway Address 7 Press the Apply New Settings button to take effect You can also assign the IP address to the printer when installing the printer drivers with the installer When you use the Network Installation feature and the Get IP Address is set to AutoIP or DHCP on the operator panel menu you can set the IP address from 0 0 0 0 to the desired IP address on the printer selection window Verify th...

Page 212: ...en Denmark Austria Belgium Italy France and Switzerland and that you are supplied with a Yellow terminator insert the Yellow terminator into the phone connector Using the RESET Button Your printer is supplied with an electric leakage detector which prevents an electric shock or fire due to an electric leakage by automatically cutting circuits inside the printer When an electric leakage is detected...

Page 213: ...en press the TEST button l If the RESET button is tripped and the printer is turned off the electric leakage detector functions correctly Press the RESET button to turn the printer back on l If the RESET button is not tripped contact Dell Do not continue to use the printer if the electric leakage detector is not functioning Back to Contents Page ...

Page 214: ... Printer Configuration Web Tool Just type the IP address of each printer on the network to display the asset tag number The Dell Printer Configuration Web Tool feature also allows you to change the printer settings and keep track of printing trends If you are a network administrator you can easily copy the printer settings to one or all printers on the network using your web browser To launch the ...

Page 215: ...er see Assign an IP Address Using the Dell Printer Configuration Web Tool Use the Dell Printer Configuration Web Tool for Printer Status Use the Printer Status menu to get immediate feedback on the printer supply status When a toner cartridge is running low click the order supplies link on the first screen to order an additional toner cartridge Printer Jobs Use the Printer Jobs menu to access info...

Page 216: ...using the Scan to E mail feature Set Password Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer settings that you have selected Online Help Click Online Help to visit the Dell Support website Order Supplies at www dell com supplies Contact Dell Support at support dell com Setting Up Your Web Browser...

Page 217: ...n specify the printer s IP address in the Do not use proxy server for addresses beginning with field under Exceptions 4 After setting the language and proxy type http nnn nnn nnn nnn the printer s IP address in the URL entry field of the browser to activate the Dell Printer Configuration Web Tool For Firefox 2 0 or Later Setting Up the Display Language 1 Select Options from the Tools menu 2 Click ...

Page 218: ...located on the right side of all the pages The contents of the right frame correspond to the menu that you select in the left frame For details on the items displayed in the right frame see Details of the Menu Items Dell 2135cn MFP Displays the product name of the printer IPv4 Displays the IP address of the printer Location Displays the printer s location The location can be changed in the Basic I...

Page 219: ...ttings will be replaced by the new settings Restore Settings Button Restores the old settings that existed from before any changes were made New settings will not be submitted to the printer Printer Status Printer Status Printer Events Printer Information Printer Jobs Job List Completed Jobs Printer Settings Printer Settings Report Menu Settings Reports Printer Settings System Settings PCL Setting...

Page 220: ...op Page FAX Speed Dial Confirm Change Create FAX Speed Dial Delete FAX Group Top Page FAX Group Confirm Change Create FAX Group Delete Tray Settings Cyan Cartridge Level Magenta Cartridge Level Yellow Cartridge Level Black Cartridge Level Displays the percent of toner remaining in each toner cartridge When a cartridge is empty a message appears The text Print Cartridge is linked to the Dell Printe...

Page 221: ...al number Memory Capacity Displays the memory capacity Processor Speed Displays the processing speed Printer Revision Levels Firmware Version Displays the revision date revision level Network Firmware Version Displays the revision date revision level ID Displays the job ID Job Name Displays the file name of the job being printed Owner Displays the job owner s name Host Name Displays the name of th...

Page 222: ...he tone is disabled System Settings Auto Clear Alert Tone Displays the volume of the tone that is emitted 5 seconds before the printer performs auto clear Off indicates that the tone is disabled Base Tone Displays the volume of the tone that is emitted when the operator panel screen is returned to the default setting by scrolling the loop menu Off indicates that the tone is disabled All Tones Disp...

Page 223: ... color balance level of medium density cyan Cyan High Dens Displays the color balance level of high density cyan Black Low Dens Displays the color balance level of low density black Black Medium Dens Displays the color balance level of medium density black Black High Dens Displays the color balance level of high density black Copy Settings Multiple Up Displays whether the Multiple Up feature is en...

Page 224: ...ext or images at the bottom of a fax page when the entire page does not fit onto the output paper ECM Displays whether the Error Correction Mode ECM is enabled Modem Speed Displays the modem speed Fax Activity Displays whether to automatically print a fax activity report after every 50 incoming and outgoing fax communications Fax Transmit Displays whether to print a transmission report after every...

Page 225: ...lick the Start button to print the PCL Hewlett Packard Printer Control Language Fonts List PCL Macro List Click the Start button to print the PCL Macro List Job History Click the Start button to print the Job History report Error History Click the Start button to print the Error History report Print Meter Click the Start button to print the Print Meter report Color Test Page Click the Start button...

Page 226: ...t the user ID on the output paper Print Text Specifies whether the printer outputs PDL data which is not supported by the printer as text when the printer receives it RAM Disk Specifies whether to allocate RAM for the file system for the Secure Print and Store Print features This item is only available when the 256 MB optional memory card is installed Substitute Tray Specifies whether or not to us...

Page 227: ...Re enter Password Enter the new password again to confirm Secure Receive Set Sets whether to require a password to receive faxes New Password Sets a password that is required to receive faxes Re enter Password Enter the new password again to confirm Color Sets whether to print in color or in black and white Select Tray Sets the default input tray SSF Paper Size Sets the size paper loaded in the si...

Page 228: ...s the value of the left and right margins within the range of 0 mm to 50 mm 0 0 2 0 inch Margin Middle Sets the value of the middle margin within the range of 0 mm to 50 mm 0 0 2 0 inch NOTE Values marked by an asterisk are the factory default menu settings Scan To Network Computer Stores scanned documents on a computer using the Server Message Block SMB protocol Server Stores scanned documents on...

Page 229: ...the fax receive mode after answering an incoming call Auto Receive Fax Tel Sets the interval at which the printer goes into the fax receive mode after the external telephone receives an incoming call Auto Receive Answer Fax Sets the interval at which the printer goes into the fax receive mode after the external answering machine receives an incoming call Line Monitor Sets the volume of the line mo...

Page 230: ...ror occurs Fax Broadcast Sets whether to print a transmission report after every fax transmission to multiple destinations or only when an error occurs Fax Protocol Sets whether to print the protocol monitor report after every fax transmission or only when an error occurs Country Sets the country where the printer is used Plain Sets the density of plain paper to Light or Normal Label Sets the dens...

Page 231: ... for envelopes within the range of 2 to 2 NOTE The Color Registration Adjustments feature can be configured when Auto Registration Adjustment is set to Off Auto Correct Click Start to automatically perform color registration correction Color Regi Chart Click Start to print a color registration chart The color registration chart prints a lattice pattern of yellow magenta and cyan lines On the chart...

Page 232: ...go to the pages in the Print Server Settings tab Values Reset Defaults User Scan Section Click Start to initialize the e mail and server address entries in the Address Book NOTICE Use of a non Dell toner cartridge may result in some of the printer s functions being unavailable a reduction in print quality or deterioration of the printer s reliability Use of a new Dell brand toner cartridge is reco...

Page 233: ... FTP Client Connection Time Out Displays the connection timeout period FTP Passive Displays whether to enable the FTP Passive mode SMB Client Connection Time Out Displays the connection timeout period IP Filter IPv4 1 Access List Displays the list of IP addresses that are permitted or denied access to the printer 1 This item is only available for LPD or Port9100 E Mail Server Settings Port Status ...

Page 234: ...lex as the default value 100BASE TX Full Duplex Selects 100Base TX Full Duplex as the default value Current Ethernet Settings Displays the current settings of the Ethernet MAC Address Displays the printer s MAC address Port Status LPD Select the check box to enable LPD Port9100 Select the check box to enable Port9100 E Mail Alert Select the check box to enable the E Mail Alert feature SNMP Agent S...

Page 235: ... DNS Domain Name Sets the DNS domain name Get DNS Server Address from DHCP Allows you to enable or disable the automatic setting of the DNS server address via DHCP DNS Server Address Manually sets the DNS server address in xxx xxx xxx xxx format when Get DNS Server Address from DHCP is not selected WINS WINS Mode Allows you to enable or disable the automatic setting of the primary and secondary WI...

Page 236: ...n IP address format of aaa bbb ccc ddd or as a DNS host name using up to 63 characters POP3 Port Number 1 Specifies the POP3 server port number This must be 110 or between 5000 and 65535 POP User Name 1 Specifies the POP3 account user name Up to 63 alphanumeric characters periods hyphens under bars and at symbols can be used If specifying more than one address separate them using commas POP User P...

Page 237: ...es the community name used for trap up to 31 alphanumeric characters The original settings will remain valid if no input is made Characters entered for the Community Name Trap in the previous settings will not be displayed on the screen The default Trap Community is NULL Re enter Community Name Trap Enter the community name trap again to confirm SNMP Trap Notification IP 1 4 Trap Address Type Sele...

Page 238: ...ation printer to verify if the settings were actually copied or not If the settings can be copied but the printer configuration is different the settings of only the same items are copied Printer settings are simultaneously copied to printers of up to 10 IP addresses Copy Printer Settings Report Purpose To verify the histories of copying Print Volume The Printer Volume menu includes the Print Volu...

Page 239: ... to date and the maximum number of color pages the user is permitted to print Delete Deletes the entry for the selected user registration number Confirm Change Displays a dialog box where you can edit the entry for the selected user registration number Create Displays a dialog box where you can create a new entry under the selected user registration number User Registration No Displays the selecte...

Page 240: ... Group Allows you to view edit or create e mail group entries Default Setup Allows you to view edit or set the default e mail subject and message Address List to Selecting each button displays a list of entries for the group of user IDs indicated on the button ID Name Displays a user ID and the name of the user registered under that user ID IDs without an entry show Not in Use in the Name column A...

Page 241: ...new entry under the selected group ID E Mail Group ID Displays the selected group ID Name Allows you to view or edit the name assigned for the group ID or enter a new group name E Mail Address Address List to Selecting each button displays a list of entries for the group of IDs indicated on the button ID Name Displays a user ID and the name of the user registered under that user ID IDs without an ...

Page 242: ... Type FTP Select this to store scanned documents on a server via the FTP protocol SMB Select this to store scanned documents on a computer via the Server Message Block SMB protocol Server Address Allows you to view or edit the server address registered under the server ID or enter a new server address Share Name Allows you to view or edit the assigned shared name or enter a new shared name when Se...

Page 243: ...d dial code Create Displays a dialog box where you can create a new entry under the selected speed dial code Speed Dial Displays the selected speed dial code Delete Press this button to delete the entry for the speed dial code This button is available only on the dialog box for editing an existing entry Name Allows you to view or edit the name of an entry registered under the speed dial code or en...

Page 244: ...Displays a speed dial code and the names of an entry registered under the speed dial code Speed dial codes without an entry show Not in Use in the Name column Phone Number Allows you to view or edit the fax number of an entry registered under the selected speed dial code or enter a fax number for the new entry Apply New Settings Press this button to apply the new settings Restore Settings Press th...

Page 245: ...sure that the printer is turned off 2 Turn the screw on the memory cover in the counter clockwise direction 3 Slide the memory cover towards the back of the printer 4 Open the memory cover halfway until it stops and then slide it again towards the back of the printer 5 Open the memory cover completely 6 Orient the connector of the memory card to the slot and insert the memory card into the slot NO...

Page 246: ...ry cover completely and slide it again towards the front of the printer 10 Turn the screw in the clockwise direction 11 Turn on the printer Print and Check the System Settings Page Print a System Settings page to verify that the optional memory card is installed correctly NOTE Ensure that the memory card is firmly fixed in the slot and cannot be moved easily ...

Page 247: ...System Settings page is printed 7 Verify the capacity of the installed memory listed in the system settings under General If the memory capacity has not increased turn off the printer unplug the power cable and reinstall the memory card Updating your PCL Driver If you installed the additional print memory after installing the printer driver update your driver by following the instructions for the ...

Page 248: ...For Windows Server 2003 Close the Printers and Faxes folder For Windows 2000 Windows Vista Windows Server 2008 Close the Printers folder Back to Contents Page ...

Page 249: ...e use 75 g m2 20 lb bond grain long paper Curl Curl is the tendency of print media to curve at its edges Excessive curl can cause paper feeding problems Curl usually occurs after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped even in the paper tray can contribute to paper curling prior to printing and cause feeding problems regardless of humid...

Page 250: ...e than 25 post consumer waste that does not meet DIN 19 309 l Multiple part forms or documents l Print quality may deteriorate blank spaces or blotches may appear in the text when printing on talc or acid paper Selecting Paper Proper paper selection helps prevent jams and ensures trouble free printing To help avoid jams or poor print quality l Always use new undamaged paper l Before loading the pa...

Page 251: ...ns on loading an envelope When printing on envelopes l Use only high quality envelopes that are designed for use in laser printers l Set the print media source to the single sheet feeder or the tray 1 Set the paper type to Envelope and select the correct size of envelope from the printer driver l For best performance use envelopes made from 75 g m2 20 lb bond paper You can use up to 105 g m2 28 lb...

Page 252: ...ations or between die cuts of the label l Do not use label sheets that have adhesive right up to the edge of the sheet It is recommended that the zone coating of the adhesive to be at least 1 mm 0 04 inches away from edges Adhesive material contaminates your printer and could void your warranty l If zone coating of the adhesive is not possible a 3 mm 0 125 inches strip should be removed on the lea...

Page 253: ... Thick Y Y Y Y Plain Thick Side 2 Y Y N N Recycled Y Y Y Y Recycled Side 2 Y Y N N Label Y Y N N Covers Y Y Y Y Covers Side 2 Y Y N N Covers Thick Y Y Y N Covers Thick Side 2 Y N N N Envelope Y Y N N Coated Y N Y N Coated Side 2 Y N N N Coated Thick Y N N N Values marked by an asterisk are the factory default menu settings Paper type Weight gsm Remarks Plain Paper 60 90 Plain Thick Paper 80 90 105...

Page 254: ...ation is usually on the print media package Tray 1 Capacity The tray 1 can hold l 250 sheets of the standard paper Print Media Dimensions The maximum dimensions of print media that the tray 1 can handle are l Width 76 2 mm 3 00 inches to 215 9 mm 8 5 inches l Length 127 mm 5 00 inches to 355 6 mm 14 00 inches Loading Print Media in the Tray 1 1 Remove the paper tray from the printer 2 Adjust the p...

Page 255: ...esired paper type appears and then press Loading Letterhead When using the tray1 the letterhead enters the printer with the print side facing up as shown below When using the single sheet feeder the letterhead enters the printer first with the print side facing down NOTE Extend the rear side of the tray when you need to feed Legal size paper NOTE Do not exceed the maximum fill line in the tray Ove...

Page 256: ...h the flaps closed and the print side up Ensure that the flaps come at the right when you face towards the printer OR Load the envelopes long edge feed with the flaps open and the print side up Ensure that the flaps come at the top when you face towards the printer Tray 1 Face up Letterhead enters the printer last Single sheet feeder Face down Letterhead enters the printer first NOTE If you do not...

Page 257: ...0 inches Loading the Single Sheet Feeder 1 Adjust the width guides to the print media s width 2 Hold both sides of the print media facing down close to the single sheet feeder and push it into the printer until it automatically feeds Loading an Envelope Envelope 10 Monarch or DL To load an envelope into the single sheet feeder insert the envelope short edge feed with the flap closed and the print ...

Page 258: ... printed from the printer 6 Proceed to the following steps provided for each input tray n Single sheet feeder Plain Plain Thick Covers 106 163g m2 Covers Thick 164 216g m2 Coated 106 163g m2 and Recycled NOTICE Never use envelopes with windows coated linings or self stick adhesives These lead to paper jams and can cause damage to the printer NOTE Ensure that you load an envelope with the flap comp...

Page 259: ... blank side face up 2 A message 071 921 Printer Press to continue printing appears on the operator panel Press The odd numbered pages are printed in the order of page 1 3 and then 5 When Using the Single Sheet Feeder Clicking the OK button on your printer driver will first print the even numbered pages of your document If your document consists of six pages its even numbered pages are printed in t...

Page 260: ...E Warped or curled prints can cause paper jams Straighten them before loading them in the single sheet feeder Flip on Long Edge Assumes binding along the long edge of the page left edge for portrait orientation and top edge for landscape orientation The following illustration shows long edge binding for portrait and landscape pages Flip on Short Edge Assumes binding along the short edge of the pag...

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