4-18
Compaq Deskpro Workstation AP250 Maintenance and Service Guide
Compaq Confidential – Need to Know Required
Writer: Bruce Sullivan Project: Compaq Deskpro Workstation AP250 Maintenance and Service Guide Comments:
Part Number: 118133-001 File Name: e-ch4 Diagnostic Tools.doc Last Saved On: 10/26/99 3:09 PM
Hardware Installation Problems
Table 4-7
Solutions for Hardware Installation Problems
Problem
Possible Solutions
A new device is not recognized as part of
the computer system.
The Computer Setup utility has not been
run to configure the new device. Run the
Computer Setup utility.
When the system advised you of changes
to the configuration, you did not accept
them. Restart the workstation and follow
the instructions for accepting the changes.
The system may not have automatically
recognized the new device. Run Computer
Setup and identify the new device.
A Plug-and-Play board may not
automatically configure when added if the
default configuration conflicts with other
devices. Use Computer Setup to deselect
the automatic settings for the board and
choose a basic configuration that doesn’t
cause a resource conflict.
The cables for the new external device are
loose or the power cables are unplugged.
Check all cables.
The power switch for the new external
device is not turned on. Turn off the
workstation, turn on the external device,
then turn on the workstation to integrate
the new device.
If the drive is a secondary drive that has
just been installed on the same controller
as the primary drive, verify that the
jumpers for both drives are set correctly.
