Contents v
Compaq Confidential – Need to Know Required
Writer: Bruce Sullivan Project: Compaq Deskpro Workstation AP250 Maintenance and Service Guide Comments:
Part Number: 118133-001 File Name: a-frnt.doc Last Saved On: 10/26/99 2:34 PM
Chapter 4
Diagnostic Tools
Power-On Self-Test .................................................................................................. 4-2
POST Messages........................................................................................................ 4-3
Troubleshooting Minor Problems .......................................................................... 4-10
Power Problems .............................................................................................. 4-12
Diskette Drive Problems ................................................................................. 4-13
Display Problems ............................................................................................ 4-14
Printer Problems.............................................................................................. 4-16
Hard Drive Problems....................................................................................... 4-17
Hardware Installation Problems ...................................................................... 4-18
DVD-ROM and CD-ROM Drive (IDE) Problems.......................................... 4-19
Memory Problems ........................................................................................... 4-20
SCSI Problems ................................................................................................ 4-20
Network Problems........................................................................................... 4-21
Audio Hardware Conflicts .............................................................................. 4-24
Computer Setup and Diagnostics Utilities ............................................................. 4-25
Accessing the Computer Setup Menu ............................................................. 4-26
Diagnostics Utilities ........................................................................................ 4-26
SCSI Error Codes ................................................................................................... 4-44
Upgrading the ROM............................................................................................... 4-48
Local ROM Flash ............................................................................................ 4-48
Remote ROM Flash......................................................................................... 4-49
FailSafe Boot Block ROM .............................................................................. 4-49
Compaq Insight Manager ....................................................................................... 4-51
Compaq Workstation SSD for Windows NT ......................................................... 4-53
Compaq Diagnostics for Windows NT .................................................................. 4-54
Chapter 5
System Security
Security Features ...................................................................................................... 5-1
Setup Password ................................................................................................. 5-3
Windows NT Workstation Password ................................................................ 5-5
National Keyboard Delimiter Characters .......................................................... 5-6
Advanced Security Management.............................................................................. 5-6
Reenabling Diskette Boot or Diskette Write..................................................... 5-7
Reenabling a Serial Port or Parallel Port........................................................... 5-8
Cable Lock Provision ........................................................................................ 5-8
