Appendix B Troubleshooting
Troubleshooting the 4200 Series Appliance
B-40
Cisco Intrusion Detection System Appliance and Module Installation and Configuration Guide Version 4.1
78-15597-02
IDS-4235 and IDS-4250 Hang During A Software Upgrade
If the BIOS of the IDS-4235 and IDS-4250 is at A03, you must upgrade it to A04
before applying the latest IDS software, otherwise, the appliances will hang
during the software upgrade process. Refer to
Upgrading the BIOS, page 5-7
, for
the procedure for upgrading the BIOS. Refer to
Obtaining Cisco IDS Software,
page 9-1
, for the procedure for applying the latest IDS software.
Which Updates to Apply and in Which Order
You must have the correct service pack and minor/major version of the software.
If you are having trouble with applying new software, make sure that you are
applying the proper updates in the proper order:
•
Signature updates require correct service packs.
•
Service packs require the correct minor version.
•
Minor versions require the correct major version.
•
Major versions require the previous major version.
Figure B-1
demonstrates how to interpret the IDS software filenames.
Figure B-1
IDS Software File Name
119518
IDS-maj-w.x-y-Sz.rpm.pkg
Update Type
Major Version Level
Minor Version Level
Service Pack Level
Signature Level
IDS-sig-4.0-2-S44.rpm.pkg–Signature Update
IDS-K9-sp-4.0-2-S42.rpm.pkg–Service Pack Update
IDS-K9-min-4.1-1-S50.rpm.pkg–Minor Version Update
IDS-K9-maj-5.0-1-S60.rpm.pkg–Major Version Update
Summary of Contents for IDS-4230-FE - Intrusion Detection Sys Fast Ethernet Sensor
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