Appendix B Troubleshooting
Troubleshooting the 4200 Series Appliance
B-4
Cisco Intrusion Detection System Appliance and Module Installation and Configuration Guide Version 4.1
78-15597-02
Troubleshooting the 4200 Series Appliance
This section pertains to troubleshooting the 4200 series appliance.
Tip
Before troubleshooting the appliance, check the Caveats section of the Readme
for the software version you have installed on your sensor to see if you are dealing
with a known issue.
This section contains the following topics:
•
Communication, page B-4
•
SensorApp and Alerting, page B-11
•
Blocking, page B-18
•
Logging, page B-28
•
NTP, page B-33
•
TCP Reset, page B-37
•
Software Upgrade, page B-39
Communication
This section helps you troubleshoot communication problems with the 4200 series
sensor.
This section contains the following topics:
•
Cannot Access the Sensor Through the IDM or Telnet and/or SSH, page B-5
•
IDM Cannot Access the Sensor, page B-7
•
Access List Misconfiguration, page B-10
•
Duplicate IP Address Shuts Interface Down, page B-10
Summary of Contents for IDS-4230-FE - Intrusion Detection Sys Fast Ethernet Sensor
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