Appendix B Troubleshooting
Troubleshooting the 4200 Series Appliance
B-20
Cisco Intrusion Detection System Appliance and Module Installation and Configuration Guide Version 4.1
78-15597-02
MainApp 2003_Oct_10_11.16 (Release) 2003-10-10T11:01:13-0500 Running
AnalysisEngine 2003_Oct_10_11.16 (Release) 2003-10-10T11:01:13-0500 Running
Authentication 2003_Oct_10_11.16 (Release) 2003-10-10T11:01:13-0500 Running
Logger 2003_Oct_10_11.16 (Release) 2003-10-10T11:01:13-0500 Running
NetworkAccess 2003_Oct_10_11.16 (Release) 2003-10-10T11:01:13-0500 Running
TransactionSource 2003_Oct_10_11.16 (Release) 2003-10-10T11:01:13-0500 Running
WebServer 2003_Oct_10_11.16 (Release) 2003-10-10T11:01:13-0500 Running
CLI 2003_Oct_10_11.16 (Release) 2003-10-10T11:01:13-0500
Upgrade History:
* IDS-K9-min-4.1-1-S47 12:00:00 UTC Thu Jun 30 2005
IDS-K9-sp-4.1-3-S61.rpm.pkg 14:14:55 UTC Fri Feb 20 2004
Recovery Partition Version 1.2 - 4.1(1)S47
Step 3
If NetworkAccess display
Not Running
, NAC has failed. You must contact TAC.
Verifying NAC is Connecting
Step 1
Log in to the CLI.
Step 2
Verify that NAC is connecting:
Check the State section of the output to verify that all devices are connecting.
sensor# show statistics networkAccess
Current Configuration
AllowSensorShun = false
ShunMaxEntries = 100
NetDevice
Type = PIX
IP = 7.7.7.7
NATAddr = 0.0.0.0
Communications = telnet
NetDevice
Type = Cisco
IP = 5.5.5.5
NATAddr = 0.0.0.0
Communications = ssh-des
ShunInterface
InterfaceName = fa0/0
InterfaceDirection = in
InterfacePreShun = preAcl
Summary of Contents for IDS-4230-FE - Intrusion Detection Sys Fast Ethernet Sensor
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