15-23
Cisco TelePresence System TX9000 and TX9200 Assembly, Use & Care, and Field-Replaceable Unit Guide
OL-27038-01
Chapter 15 First-Time Setup
Setting Up CTS Components
Troubleshooting Cameras
Use
to troubleshoot problems with cameras.
Setting Up the Speakers
The speakers are set up correctly when you can hear sound clearly from each one. You can choose
whether you want to cycle through the speakers automatically or manually.
•
Click
Speakers
on the Hardware Setup window to select the speaker test.
•
Click
Start
to begin the speaker setup.
•
Click
Cycle Through Speakers
to have sound cycled automatically for 5 seconds on each speaker.
•
Click
Manually Step Through Speakers
to test sound on each speaker. Click
Next Speaker
to
progress to the next speaker.
Table 15-3
Troubleshooting Chart for Camera Problems
Problem
Possible Cause
Action
Camera image appears on the
wrong display.
Cables are plugged into the
wrong connector ports.
Check the wiring diagram that is
included with the system to
check wiring. For more
information, see
“Connecting and Routing the
Cables.”
Image not positioned correctly.
Camera is not aligned correctly.
Adjust and focus the camera
using the targets.
Image colors are incorrect.
Video cable is only partially
connected.
Color settings are not correct.
Check to see if the cord is fully
plugged in.
Re-check the camera adjustment
procedures and the display color
temperature. The procedures are
in this chapter.
No image.
Lens cap is in place.
Camera is not plugged in or is
plugged in incorrectly.
Remove the lens cap.
Check power connections and
switches on each display.
Verify that the video and
Ethernet cables from each
camera are plugged into the
correct connectors on their
respective codecs.
No image.
Camera or display is broken.
Contact Cisco technical support
if you are certain that the cabling
is correct, power is applied, and
a display and camera test has
been run, but no image is seen on
the display.
